Eagan City Council — Transcript

Monday, April 7, 2025

Egan Fire Department Data Analytics and Performance Improvement

Votes (1)

Egan Fire Department Data Analytics Project Update

No formal action taken, presentation only.

The Fire Department presented an overview of its data analytics project, emphasizing the strategic importance of data-driven decision-making. The presentation detailed various dashboards covering key operational areas and highlighted tangible improvements in response times and overall departmental efficiency. The initiative is described as a modern, progressive approach to providing the best level of service to Egan residents by automating processes and providing clear visuals of performance data.

Notable Quotes (3)

the city of Egan is a modern Progressive City and it's a standard best practice to use data to have informed decision making and we're no different in the fire service we too have started using data to inform our decision making

Fire Department Representative [00:00]
Egan Fire Department Data Analytics Project Update

the real benefit to this data analytics is to be able to make strategic and tactical decisions for the fire service here in Egan that are based on data and give us the best level of service that we can provide our residents

Fire Department Representative [00:00]
Egan Fire Department Data Analytics Project Update

we're already a more efficient better functioning better responding fire department because of what we've learned through analyzing our data

Fire Department Representative [00:00]
Egan Fire Department Data Analytics Project Update

Ordinances & Resolutions (3)

six dashboards (inspections, incident response, KPIs, training, community outreach, quality assurance/improvement)Other

Tools used by the Egan Fire Department for visualizing and analyzing operational data across various functions.

key performance indicator (dispatch to en route)Other

A specific metric tracked by the fire department to measure the time taken from alert to staff being en route on trucks, with an average of 1 minute 22 seconds against a 1 minute 30 second benchmark.

incident dashboardOther

A data visualization tool displaying call locations and patterns within the city from 2021 to the present, enabling granular analysis.

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