“They're most common in the winter when the frost is going in the ground, the ground's moving, pipes are moving, that's when they get stressed.”

“If you have a clean hole, which means there's no other utilities or obstructions that we have to deal with, then we can use the excavator, which is behind me here. It's our fastest means of digging up the water main.”

“We'll take a stainless steel band and it's rubber lined on the inside and it just clamps down and seals the rubber around the crack. And that's actually what makes the seal to stop the leak.”

“The earlier we get out here, the better the fix is. So see something, go ahead and call.”