City Council Work Session May 20, 2025

Tuesday, May 20, 2025

Budget development and timeline updates

Credit card processing fees and convenience fee implementation

Fire union contract approval

Staff social support, mental health, and physical safety programs

Police and fire department wellness initiatives

De-escalation training framework (ROAR and IQS)

Parks and Recreation safety and security

Areas of Interest (5)

  • City of Dana plans to shift credit card processing costs to residents via a 3% convenience fee by year-end.
  • Council expresses skepticism over applying convenience fees to retail operations like liquor stores and golf courses.
  • City departments implementing 'ROAR' and 'IQS' frameworks to address public-facing conflict and staff mental health.
  • Public safety officers facing record exposure to critical incidents prompts enhanced mandatory mental health check-ins.
  • Conflict between legacy point-of-sale software and city-wide financial mandates for fee implementation.

Notable Quotes (3)

We landed at a 3% convenience fee to be implemented for all electronic payments. The goal is to be fully implemented... by December 31st.

— Pa Tao
Credit card feesExplaining the new fee structure.

When we're involved in that retail business it starts to feel like a bad idea... I don't want to lose retail business at any place we do retail.

— Mayor Hutland
Credit card feesDiscussing concerns about charging convenience fees at liquor stores.

It turned into an acronym called ROAR which is recognize, observe, assist, refer, report and restore.

— Amy Murray
Staff safetyDescribing the de-escalation framework.

People (5)

Scott NeilCity Manager

Introduced budget and staff wellness topics.

Pa TaoFinance Director

Presented on credit card convenience fees and budget timelines.

HutlandMayor

Presided over the meeting and expressed concerns about retail fee impacts.

Amy MurrayRisk and Safety Manager

Led the presentation on staff de-escalation and wellness strategies.

PerryStaff/Management

Provided input on software limitations and tenant payment processing.

Places Mentioned

Dana City HallCentennial LakesDana Liquor Store

Events & Meetings (2)

  • Tuesday, May 20th, 2025, 5:31 PM
  • August 19th, 2025 (Initial budget proposal)
View Source
City Council Work Session May 20, 2025 - Edina Recorder