Edina City Council — Transcript

Tuesday, August 19, 2025

Story

Edina to charge 3% fee for credit card utility payments

Alternative Payment Methods to Avoid Convenience Fees

Citywide Convenience Fee Implementation Strategy

Notable Quotes (4)

Beginning September 1st, when you pay your city utility bill with a credit card, a 3% convenience fee will apply.

Jim Hland/Mayor [0:02-0:06]
Utility Billing Convenience Fee Implementation (Effective September 1, 2025)

The city does not make a profit from the convenience fee. The fee has been implemented only to offset the cost the city pays to card payment processors on average and helps maintain the city's overall city budget.

Jim Hland/Mayor [0:35-0:45]
Utility Billing Convenience Fee Implementation (Effective September 1, 2025)

In 2024, utility billing processed more than 24,500 card payments, resulting in nearly $77,000 in fees paid to card processors.

Jim Hland/Mayor [1:20-1:26]
Utility Billing Convenience Fee Implementation (Effective September 1, 2025)

The city is gradually implementing convenience fees across all departments to help recover the costs associated with accepting credit card payments.

Jim Hland/Mayor [1:08-1:12]
Utility Billing Convenience Fee Implementation (Effective September 1, 2025)

Ordinances & Resolutions (2)

Invoice CloudOther

City's online billing software platform for utility payments.

Bank Pay / ACHOther

Automatic payment systems that allow customers to avoid the 3% convenience fee by transferring funds directly from bank accounts.

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