[0:00] when there's an incident or an issue in [0:02] the community and uh police and fire and [0:04] EMS respond uh the choices that are [0:07] available are either that person stays [0:10] in the community that person is taken [0:12] into custody by the police or they're [0:14] transported to a hospital by EMS or fire [0:17] that's not always the solution or the [0:21] best solution the way we respond is we [0:24] monitor the uh the police talk groups of [0:26] the police channels and the fire [0:27] channels for Richfield and Dina since [0:30] we're a joint venture emergency calls in [0:33] general we're typically seeing people [0:36] often times on their worst day a couple [0:38] calls that kind of come to mind where [0:40] we've stayed hours after officers left [0:43] just to try and get this person to a [0:45] safe place or come up with a safety plan [0:47] that works for them these problems don't [0:49] develop over 30 minutes they develop [0:52] over days or weeks so sometimes it'll [0:54] take extra time to come up with a [0:56] solution and maybe you don't need [0:58] anything that day maybe you just need [1:00] you know somebody to talk to a little [1:01] bit and then we can follow up the next [1:03] day i do think we do make a difference [1:06] it may not be super obvious but you it's [1:09] like if you take a problem away do you [1:11] know that problem's there [1:14] [Music]