[0:11] >> GOOD AFTERNOON AND WELCOME. MY NAME IS ROBIN WONSLEY, AND I AM THE CHAIR OF THE [0:16] ADMINISTRATION AND ENTERPRISE OVERSIGHT COMMITTEE, AND I'M GOING TO CALL TO ORDER OUR REGULAR SCHEDULED MEETING FOR [0:23] TODAY, JULY 28th, 2025. BEFORE WE BEGIN THE MEET, I DO WANT TO OFFER A FRIENDLY [0:29] REMINDER TO ALL COMMITTEE MEMBERS STAFF, AND THE PUBLIC THAT THESE MEETINGS ARE [0:34] BROADCAST LIVE TO ENABLE GREATER PUBLIC PARTICIPATION. THESE [0:39] BROADCASTS INCLUDE REALTIME CAPTIONING AS A FURTHER METHOD TO INCREASE THE ACCESSIBILITY OF [0:46] OUR PROCEEDINGS TO THE COMMUNITY. THEREFORE, ALL SPEAKERS NEED TO BE MINDFUL OF THE RATE OF THEIR SPEECH SO THAT [0:53] OUR CAPTIONERS CAN FULLY CAPTURE AND TRANSCRIBE ALL COMMENTS FOR THE BROADCAST. WE ASK ALL [0:59] SPEAKERS TO MODERATE THE SPEED AND CLARITY OF THEIR COMMENTS, AND WITH THAT, I WILL ASK THE CLERK TO CALL THE ROLL. [1:08] >> COUNCILMEMBER VETAW. >> PRESENT. >> ELLISON. >> HERE. >> CASHMAN. [1:13] >> HERE. >> CHUGHTAI. >> PRESENT. >> VICE CHAIR PALMISANO. [1:18] >> PRESENT. >> AND CHAIR WONSLEY. >> PRESENT. >> THERE ARE SIX MEMBERS PRESENT. >> LET THE RECORD REFLECT THAT WE DO HAVE A QUORUM. AGAIN, [1:25] I'LL REMIND MY COLLEAGUES THAT WE'LL BE USING SPEAKER MANAGEMENT TODAY, SO PLEASE MAKE SURE TO SIGN IN, AND IF YOU NEED [1:32] SOME ASSISTANCE WITH THAT, PLEASE CHECK IN WITH OUR CLERKS. THAT SAID, WE DO HAVE 14 ITEMS [1:38] ON THE CONSENT AGENDA, WHICH I'LL NOW READ FOR THE PUBLIC RECORD. THE FIRST IS A GIFT [1:43] ACCEPTANCE FROM THE MAYOR'S INNOVATION PROJECT FOR TRAVEL, LODGING, AND CONFERENCE [1:48] REGISTRATION, AND MEAL EXPENSES. NUMBER 2 IS A GIFT ACCEPTANCE FROM THE BIG CITIES HEALTH [1:55] COALITION OF REGISTRATION, LODGING, TRANSPORTATION, AND MEALS, AND INCIDENTALS. THE [2:00] THIRD IS A GIFT ACCEPTANCE FROM THE ILLINOIS ENVIRONMENTAL HEALTH ASSOCIATION OF [2:05] TRANSPORTATION AND LODGING. FOURTH IS A GIFT ACCEPTANCE FROM THE NATIONAL ASSOCIATION OF COUNTY HEALTH OFFICIALS OF [2:14] REGISTRATION, HOTEL, A AIRFARE, MEAL, AND TRANSPORTATION. FIVE IS A [2:19] CONTRACT WITH BRI PARENT, INC., FOR A BENEFIT RESOURCE LLC, FOR [2:24] COBRA ADMINISTRATION SERVICES. SICT IS CONTRACT WITH THE [2:30] REGENTS OF THE UNIVERSITY OF MINNESOTA FOR BENCH-SCALE OZONE TESTING RESEARCH. SEVEN IS A CONTRACT WITH HAGEN, [2:36] CHRISTENSEN, AND MCILWAIN [2:42] ARCHITECTS, P.A., FOR ARCHITECTURAL AND ENGINEERING DESIGN SERVICES. EIGHT IS A CONTRACT AMENDMENT WITH UKG [2:49] KRONOS SYSTEMS FOR PROVIDING TIMEKEEPING AND SCHEDULING SERVICES SOFTWARE. NINE IS [2:56] CONTRACTS WITH COMMUNITY-BASED DEVELOPMENT ORGANIZATIONS FOR WORKFORCE DEVELOPMENT SERVICES. TEN IS A LICENSE AGREEMENT WITH [3:02] METROPOLITAN COUNCIL FOR MET ROPASS PROGRAM. 11 IS A BID FOR [3:08] WEST 44th SIGNAL AND ADA IMPROVEMENTS. 12 IS CONTRACT AMENDMENTS WITH MULTIPLE [3:14] AGENCIES FOR THE 2025 COMMUNITY [3:20] OUTREACH AND SAFETY PROGRAM. 13 IS CONTRACTS WITH RESTORATION INC. FOR 2025 MINNEAPOLUS [3:26] STRATEGIC OUTREACH INITIATIVE SERVICES. 14 IS CONTRACTS WITH VARIOUS VENDORS FOR THE 2025 [3:33] THROUGH 2028 VIOLENCE PREVENTION SERVICES FOR NEIGHBORHOOD SAFETY DEPARTMENT IN THE AMOUNT NOT [3:39] TO EXCEED $3.1 MILLION IN TOTAL. AND WITH THAT, I WILL MOVE ALL [3:46] ITEMS FOR APPROVAL, AND WE'LL SEE IF THERE IS ANY QUESTIONS IN [3:52] THE QUEUE. OKAY, I SEE [4:00] COUNCILMEMBER CASHMAN. >> THANK YOU SO MUCH, CHAIR WONSLEY. I WAS WONDERING IF ANYONE FROM NEIGHBORHOOD SAFETY DEPARTMENT WAS HERE. I'M JUST [4:07] WONDERING IF -- WHICH THEY CAN REMIND US WHICH ZONES ARE ZONES 1 AND 2 FOR THE MINNEAPOLUS [4:12] STRATEGIC OUTREACH INITIATIVE SERVICES THAT WILL BE COVERED BY RESTORATION INC. [4:19] >> MM-HMM. I WILL SEE -- OH, THERE WE GO. WE HAVE DIRECTOR HARRINGTON, AND I WILL ALSO NAME I'M PRETTY SURE YOU'RE GOING TO [4:27] ANSWER THE QUESTION, BUT WE HAVE ALSO WORKED WITH DIRECTOR HARRINGTON TO GIVE A PRESENTATION UPDATE IN THEIR [4:35] QUARTERLY UPDATE REQUEST TO THE PUBLIC HEALTH AND SAFETY COMMITTEE IN SEPTEMBER I BELIEVE THAT GOING TO BE TAKING PLACE [4:40] WHERE YOU'RE GOING TO GIVE A FULLER OVERVIEW OF THE STATUS OF THE MINNEAPOLUS PROGRAM AND GBI AND ALL THOSE THINGS, AND ALSO [4:46] THE UPDATED ZONES. BUT I WILL DEFER TO DIRECTOR HARRINGTON TO RESPOND TO YOUR QUESTION. [4:53] >> THANK YOU, CHAIR WONSLEY. COUNCILMEMBER CASHMAN, THE AREAS [4:58] THAT WE'RE TALKING ABOUT ARE AREAS 1 AND 2, BOTH IN NORTH [5:03] MINNEAPOLIS IN WARD 5. AREA 1 [5:08] IS LOWRY AVENUE DOWN TO 26th AVENUE NORTH, AND EMERSON TO [5:16] ABOUT LYNDALE ON THE EAST AND WEST. AREA 2 IS DIRECTLY BELOW THAT, SO 26th AVENUE DOWN TO [5:24] BROADWAY, AND EMERSON OVER TO JUST EAST OF THE 94 INTERSTATE. >> OKAY, THANK YOU. AND I'M [5:31] TRYING TO REMEMBER WHICH NUMBER IS THE AREA THAT COVERS WARD 7, 6, AND 10. IS THAT THE LAST [5:37] ONE? IT'S AREA NUMBER 4 ACCORDING TO OUR COUNCIL VICE PRESIDENT. DO YOU HAVE A PLAN YET FOR THIS AREA THAT WE'RE [5:44] STILL WAITING ON? >> CHAIR WONSLEY, AREA 4 IS CURRENTLY COVERED BY RESTORATION [5:50] INC. IT'S IN NORTH MINNEAPOLIS ALSO IN WARD 5. [5:55] >> OKAY. >> I BELIEVE THE AREA THAT YOU ARE TALKING ABOUT IS WHAT WE WERE CALLING AREA NUMBER 5 THAT [6:00] WAS STEVENS SQUARE, LORING HEIGHTS, THAT AREA. >> WHITTIER. >> AND WHITTIER, YES, THANK YOU. [6:07] THAT AREA DOES CURRENTLY NOT HAVE A PROVIDER THROUGH THE VIOLENCE INTERRUPTER PROGRAMMER, [6:14] BUT WE ARE LOOKING FOR COVERAGE FOR THAT AREA THROUGH THE VIOLENCE PRESENTER MASTER -- [6:20] PREVENTER MASTER CONTRACT. >> AWESOME. THANK YOU SO MUCH, DIRECTOR HARRINGTON. AND AGAIN WE'LL RECEIVE A MORE FULL EARP DATE ON THESE PROGRAMS [6:27] IN THE PUBLIC HEALTH AND SAFETY COMMITTEE. I'LL SHARE THE DATE FOR THAT I BELIEVE IT'S 24* FIRST ONE IN SEPTEMBER, BUT I'LL [6:32] SHARE THAT AT COW. BUT AGAIN, THANK YOU. I PUT MYSELF IN QUEUE JUST TO SPEAK TO ITEM [6:40] NUMBER 6. I KNOW I HAD ASKED FOR CLARITY FOR THIS DURING AGENDA SETTING, BUT REGARDING THE CONTRACT WITH THE REGENTS OF [6:46] THE UNIVERSITY OF MINNESOTA FOR BENCH-SCALE OZONE TESTING RESEARCH. I BELIEVE THIS IS [6:55] WITH DEPARTMENT PUBLIC HEALTH. NO. PUBLIC WORKS, S SO SEEING IF WE HAD ANYONE FROM PUBLIC [7:02] WORKS. AND IF -- OKAY. SO GIVE THEM A MOMENT TO JOIN US. IF [7:09] NOT, I CAN ALSO WORK WITH OUR CLERKS TO DO A STAFF MEMO ON [7:18] THIS. [7:27] [LAUGHTER] [7:33] >> CAN WE GET SOMEBODY BETTER AT HUMMER? >> OH, WOW. WOW. THEY CAN'T HEAR YOU THROUGH THESE MICS, BUT [7:38] THERE IS LOTS OF JUST, YOU KNOW, DEROGATORY LANGUAGE BEING SHARED [7:44] ABOUT PEOPLE SINGING BACK HERE. [LAUGHTER] [7:53] OKAY, I'M GOING TO ASSUME, IF PUB LUCK WORKS STAFF GETS HERE BY THE TIME WE'RE DONE WITH CONSENT, THAT'S FINE. THEY CAN [7:59] STILL RESPOND BUT BUT I WILL NOTE MY QUESTION WITH THE CLERKS. I WANTED TO GET CLARITY OF AGAIN, WHY IS THIS CONTRACT [8:05] BEING ROUTED THROUGH THE REGENTS, SPECIFICALLY INSTEAD OF [8:13] A PARTICULAR RESEARCH LABORATORY DEPARTMENT OR DIVISION WITHIN THE U OF M, SO WANTED TO GET [8:18] CLARITY ON THAT. ALL RIGHT. [8:26] WITH THAT, NO ONE ELSE IS IN [8:32] QUEUE, SO I WILL ASK ALL THOSE IN FAVOR OF THE CONSENT AGENDA [8:41] ITEMS SAY AYE. >> NO ON 13. AYE ON EVERYTHING EXCEPT 13, PLEASE. >> OKAY. EVERYTHING EXCEPT 13. [8:50] AND THEN THAT CARRIES WITH ONE NAY ON ITEM 13. SO WITH THAT, [9:00] WE NEXT HAVE A PRESENTATION RELATED TO ITEM NUMBER 15, WHICH [9:05] IS A CONTRACT AMENDMENT WITH CANOPY ROOFS -- CANOPY ROOTS, [9:11] LLC. I WOULD LIKE TO HAVE OR INVITE UP FIRE CHIEF BRIAN TYNER [9:17] TO COME UP AND SPEAK ON THIS ITEM. THIS WAS SOMETHING REQUESTED TO IN TERMS OF GIVING US AN UPDATE ON WHAT IS [9:23] HAPPENING WITH OUR BEHAVIOR CRISIS RESPONSE PROGRAM, AND [9:29] SPECIFICALLY DETAILS RELATED TO THE AMENDMENT IN THE AMOUNT THAT'S BEING REQUESTED, SO [9:35] HELLO, CHIEF TYNER. >> HELLO, GOOD AFTERNOON, CHAIR WONSLEY AND MEMBERS OF THE COMMITTEE. I HAVE A SHORT -- [9:41] TURN THIS TOWARDS ME SO I CAN -- [9:47] ALL RIGHT. ABOUT THE BEHAVIORAL CRISIS RESPONSE. AS YOU KNOW, THE BEHAVIORAL CRISIS RESPONSE [9:54] WAS TRANSFERRED TO THE FIRE DEPARTMENT ON JANUARY 1st OF THIS YEAR THROUGH COUNCIL [9:59] ACTION. BUT FIRST, I WANT TO TALK ABOUT WHAT BEHAVIORAL CRISIS RESPONSE IS JUST TO KIND OF LEVEL SET. BEHAVINGURAL [10:06] CRISIS RESPONSE AIMS TO DEESCALATE NONVIOLENT CRISIS SITUATIONS BY COMPASSIONATELY [10:11] RESPONDING TO THE UNIQUE NEEDS OF COMMUNITY MEMBERS. SOME QUICK FACTS ABOUT BEHAVIORAL [10:17] CRISIS RESPONSE. AS I MENTIONED, WE TRANSITIONED IT, THE CONTRACT TO THE FIRE DEPARTMENT ON JANUARY 1st OF [10:22] THIS YEAR. THE RESPONSE CALL TYPE IS FOR MENTAL OR BEHAVIORAL [10:27] HEALTH ONLY. IT WAS A LITTLE BIT BROADER THAN THAT PRIOR TO COMING TO THE FIRE DEPARTMENT. [10:33] THE COVERAGE IS SEVEN DAYS A WEEK, 24 HOURS A DAY, SEVEN DAYS A WEEK. AND IT'S DISPATCHED [10:40] THROUGH OUR EMERGENCY COMMUNICATIONS CENTER BY THE [10:46] FIVE POLICE PRECINCTS. IT WAS SET UP TO CORRESPOND WITH THE POLICE PRECINCTS. WE HOPE TO [10:51] GET THAT CORRECTED SOMETIME IN THE FUTURE. AND PUT IT IN THE [10:57] FIRE DISTRICTS, WHICH MAKE A LOT MORE SENSE. THE RESPONSE VEHICLES ARE FIVE VANS WITH TWO [11:03] BEHAVIORAL HEALTH CLINICIANSORY RESPONDERS ON THERE. EACH AND ONE SUPERVISOR VEHICLE WITH ONE [11:10] CLINICIAN. IN 2023, WE HAD A CALL VOLUME OF 6,666 CALLS. [11:16] THAT BALLOONED IN '24 TO 11,167. THIS YEAR THROUGH JUNE IS 4,722. [11:23] AND THAT DECREASE CAN BE ATTRIBUTED TO THE FACT THAT WE REALLY FOCUSED IN ON THE TYPE OF CALLS THAT THEY'RE GOING TO [11:29] RESPOND TO, WHICH ARE CALLS THAT ARE RELATED TO BEHAVIORAL CRISIS RESPONSE AND NOT JUST A CHECK [11:37] WELFARE CALL OR SOME OTHER ISSUE THAT'S NOT RELATED TO A BEHAVIORAL CRISIS RESPONSE. AND THAT WAS DONE THROUGH THE [11:45] REQUEST OF CANOPY ROOTS. A BCR [11:51] RESPONSE CALLS ARE INCIDENTS IN WHICH A PERSON'S ACTIONS, THEIR FEELINGS, OR BEHAVIOR PUTS THEM [11:56] AT RISK OF HUTTING THEMSELVES OR SOMEONE ELSE. OR PUTS THEM AT RISK OF BEING UNABLE TO CARE FOR [12:01] THEMSELVES, OR FUNCTION IN THE COMMUNITY IN A HEALTHY MANNER. BEHAVIORAL CRISIS RESPONSE NOW [12:07] ATTENDS TO THE FOLLOWING BEHAVIORS, AND THIS IS NOT ALL INCLUSIVE. BUT EMOTIONAL OR [12:13] HYSTERICAL REACTIONS. WHAT'S TYPICALLY WHAT WE THINK OF WHEN WE THINK OF BEHAVIORAL CRISIS. [12:20] PSYCHIATRIC PROBLEMS, SUICIDALIDIATION OR THREATS BUT NOT CURRENTLY HURTING [12:26] THEMSELVES. ONCE IT GETS TO THAT POINT BECOMES A POLICE ISSUE. SEX TRAFFICKING VICTIMS. [12:32] GROUP HOMES AND SHELTERS WITH PERSON IN DISTRESS IF THEY ARE HAVING A MENTAL HEALTH OR BEHAVIORAL CRISIS THEY WILL [12:38] RESPOND. THEY JUST RESPOND BECAUSE THEY'RE IN A GROUP HOME OR SHELTER T. HAS TO BE [12:43] ASSOCIATED WITH BEHAVIORAL CRISIS. AND EMOTIONAL DE-ESCALATION. THIS IS NOT MEANT FOR SITUATIONS [12:49] INVOLVING WEAPONS, PHYSICAL VIOLENCE, MEDICAL EMERGENCIES, OR SITUATIONS THAT ARE NOT A [12:55] BEHAVIORAL OR MEANTAL HEALTH CRISIS. WE HAVE THE POLICE AND FIRE DEPARTMENTS FOR THOSE. CANOPY ROOTS NO LONGER RESPONDS [13:01] TO CHECK WELFARE CALLS. I JUST MENTIONED THAT VOID OF A MENTAL OR BEHAVIORAL CRISIS. IN [13:07] OTHER WORDS, ALL THE SERVICES THEY PROVIDE ARE TIED TO BEHAVIORAL CRISIS. BUT BEFORE THAT, THEY WERE RESPONDING TO A [13:13] LITTLE BIT OF EVERYTHING, AND IT WAS REALLY OUTSIDE OF THEIR [13:19] SCOPE. OR AT LEAST THE SCOPE WE CONTRACTED THEM. SOME NEW [13:24] IMPLEMENTATIONS WE PUT TOGETHER SINCE IMPLEMENTING THEM OR THE TRANSITION TO FIRE IS THAT WE'VE [13:31] OPENED UP THE BCR RESPONDERS TO VISIT MPD ROLL CALLS, FIRE STATIONS, CHIEF MEETINGS. WE'VE [13:38] OFFERED THE FIRE STATIONS TO THEM 24/7. IF THEY WANT TO RESPOND FROM THERE, IF THEY JUST WANT TO COME USE THE FACILITIES, [13:44] JUST HANG OUT WITH THE GUYS IN BETWEEN CALLS, THAT IS OPEN TO THEM. AND ALSO UTILIZATION OF [13:49] THE LAKE STREET SAFETY CENTER. WE'VE MODIFIED AND COMPLAWR CLARIFIED THOSE BCR CALL TYPES [13:55] WHICH I MENTIONED EARLIER, WITH BOTH DISPATCH AND CANOPY ROOTS, SO THAT WE'RE ALL ON THE SAME [14:00] PAGE AND ALL IN AGREEMENT. WE RESUMED THE BCR OPERATIONS WORK GROUP MEETINGS WHICH HAD BROKEN [14:06] DOWN WHEN IT WAS STILL IN PMI, AND THOSE MEETINGS INCLUDE FIRE, [14:11] MECC, POLICE, CANOPY ROOTS, AND I THINK HENNEPIN COUNTY IS MISSING ON THERE, BUT HENNEPIN [14:17] COUNTY PARAMEDICS ALSO ATTEND THOSE MEETINGS. WE TRANSACTIONED -- TRANSITIONED THE BCR FLEET VEHICLES TO THE [14:24] FIRE DEPARTMENT. THAT HAS MADE THINGS GO A LITTLE BIT SMOOTHER. FIRST THING WE DID WAS WE OBTAINED DRIVER'S LICENSE [14:30] INFORMATION FOR ALL BCR CONTRACTED RESPONDERS. WE ORIGINALLY DIDN'T HAVE THAT ON [14:35] FILE, SO WE DIDN'T KNOW WHO WAS DRIVING OUR VEHICLES. WE MONITOR ANY ACCIDENTS THEY HAVE, AND MAKE SURE THAT THE REPAIRS [14:44] ARE PRIORITIZED SO THAT WE CAN GET THOSE VANS BACK ON THE STREET. THAT WASN'T HAPPENING BEFORE, AND WE'VE ADDED A [14:51] SUPERVISOR VEHICLE TO THE BCR FLEET. RIGHT NOW IT'S A CAR, A SEASONAL VEHICLE IS AS FLEET [14:56] CALLS T. THEY'RE GOING TO BE UPGRADED TO A, AN SUV HERE IN THE COMING WEEKS HERE. PRETTY QUICK. MAYBE EVEN THIS WEEK. [15:05] WE'VE ALSO WORKED ON DATA COLLECTIONS WITH BCR. IN THE PAST THEY WERE USING SHAREPOINT [15:12] DOCUMENTS TO COLLECT ALL THE INFORMATION, AND WE DIDN'T REALLY HAVE ACCESS TO IT. BUT THEY WERE KIND ENOUGH, YOU KNOW, UPON REQUEST TO SEND THOSE TO US [15:19] SO WE'RE ALL CAUGHT UP ON THAT. BUT WE ALSO IMPLEMENTED A BCR DATA WORK GROUP TO DETERMINE, YOU KNOW, ARE WE COLLECTING [15:25] INFORMATION WE NEED? IS THERE INFORMATION WE'RE COLLECTING THAT WE DON'T REALLY NEED? WHICH A LOT OF IT WAS THAT. AND [15:31] REALLY BOILED IT DOWN TO WHAT WE NEED FOR OUR OPERATIONS TO BE [15:36] ABLE TO TELL IF IT'S WORKING OR NOT WHAT THEY'RE DOING AND ALSO FOR THE SAFE AND THRIVING COMMUNITIES REPORT. WE WORKED [15:42] WITH MEC TO CREATE A NEW BCR CAD CLEARING FORM, AND WHAT THAT IS IS A FORM THAT WHEN THEY GO ON A [15:48] RUN AND THEY'RE ON THEIR COMPUTER, THE SAME RUN THAT THEY GET THEIR RUN ON, THEY CAN ANSWER SOME QUESTIONS AT THE END [15:55] OF THE RUN, WHICH GOES RIGHT INTO THE COMPUTER AIDED DISPATCH SYSTEM, WHICH MEANS WE HAVE THE [16:00] INFORMATION RIGHT AWAY, WHICH MEANS WE'RE NOT HAVING TO WAIT FOR SHAREPOINT ANYMORE. AND THAT WAS JUST APPROVED AND [16:11] THE IMPLEMENTATION WAS JUST DONE. RIGHT NOW WE'RE IN THE PROCESS OF TRAINING BCR RESPONDERS ON IT, AND WE'RE [16:18] TENTATIVELY GOING LIVE WITH THAT AUGUST 8th AND IT'LL MAKE THINGS EASIER AND IT'S A LOT [16:23] LESS QUESTIONS THAN WHAT THEY WERE HAVING TO ANSWER BEFORE. AND THAT CONCLUDES MY PRESENTATION, SO WITH THAT, WE'RE JUST ASKING YOUR SUPPORT [16:29] TO EXTEND THE CONTRACT FOR ANOTHER YEAR. IT IS SET TO EXPIRE ON AUGUST 15th. WE'RE [16:35] LOOKING TO EXTEND IT ONE MORE YEAR, WHICH WOULD BE THE LAST EXTENSION POSSIBLE ON THIS [16:40] CONTRACT BEFORE I BELIEVE WE'D HAVE TO GO OUT TO RFP OR FIND A [16:46] MORE PERMANENT SOLUTION. >> AWESOME. THANK YOU SO MUCH, CCHIEF TYNER. I HAVE A FEW [16:53] COUNCILMEMBER. FIRST COUNCILMEMBER CASHMAN. >> THANK YOU SO MUCH, CHAIR WONSLEY, THANK YOU CHIEF TYNER. [16:59] THIS IS A LOT OF PROGRESS IN THE LAST SIX MONTHS, SO REALLY, REALLY GLAD TO SEE IT, AND THANK YOU FOR PRESENTING IT AS WELL. [17:04] >> THANK YOU, I'D LIKE TO GIVE CREDIT TO ASSISTANT CHIEF [17:10] MELANIE RUCKER WHO HAS LED THAT TRANSITION. >> GREAT. GREAT WORK. AND THEN I JUST HAVE A COUPLE OF [17:15] QUESTIONS ABOUT THINGS THAT I HEAR IN COMMUNITY THAT I WOULD LIKE TO UNDERSTAND A LITTLE BIT [17:21] BETTER. SO THE FIRST IS HOW ARE WE MEASURING THE SUCCESS OF BCR. I KNOW THERE ARE MANY WAYS, [17:27] MANY METRICS BY WHICH WE CAN MEASURE SUCCESS OF OUR PUBLIC SAFETY, AND I THINK, YOU KNOW, IT'S NOT JUST ABOUT THEIR [17:34] RESPONSE TIMES. IT'S ABOUT SOLVING AND HELPING THESE INDIVIDUALS IN THE LONGER TERM, [17:40] SO CAN YOU SPEAK A LITTLE BIT ABOUT HOW WE MEASURE THE SUCCESS OF THIS PROGRAM? [17:45] >> YES, SO OUR RESPONSE TIME AND UTILIZATION RATES ARE ALL IMPORTANT, WE ALSO MEASURE BY [17:53] OUTCOMES SO BCR IS NOT DESIGNED TO TAKE YOU FROM BEGINNING TO END, BUT IT IS DESIGNED TO HANDLE THE EMERGENCY IN THE [17:59] MOMENT. AND SO SUCCESSFUL OUTCOMES IS A BIG PART OF WHAT WE LOOK AT WHEN WE'RE MEASURING THE SUCCESS OF [18:06] THE PROGRAM, SO I THINK THE THREE MAIN THINGS ARE UTILIZATION RATES, RESPONSE TIME IS IMPORTANT, BUT NOT THE MOST [18:14] IMPORTANT, AND REALLY THE MOST IMPORTANT IS OUTCOMES, AND ARE WE GETTING PEOPLE TO HELP THE [18:22] NEED -- THEY NEED BOTH IN THE MOMENT AND ARE WE ABLE TO CONNECT THEM TO SERVICES WHEN THEY'RE WILLING TO BE CONNECTED [18:28] TO SERVICES TO HAVE LONGER TERM SUCCESS. >> THAT IS MY SECOND QUESTION. [18:34] SO WHICH HENNEPIN COUNTY SOCIAL SERVICES OR OTHER SOCIAL SERVICES ARE THE BCR TEAMS [18:42] REFERRING, AND USING THE MOST TO HELP THESE INDIVIDUALS? >> I WOULD SAY I REALLY SHOULD, [18:49] THAT'S REALLY A BETTER QUESTION FOR CANOPY ROOTS, BUT I KNOW 11800 CHICAGO IS A HENNEPIN [18:55] COUNTY FACILITY THAT IS PRIMARILY USED FOR BEHAVIORAL CRISIS RESPONSE, AND THAT'S THE ONE THAT WE USE THE MOST. BUT [19:01] WE ALSO DO USE PRIVATE PEOPLE IF, IF REQUESTED. [19:06] >> MM-HMM. SO DEPENDING ON -- >> SO WE DON'T FORCE THEM TO GO TO ANY PARTICULAR PLACE. [19:13] >> MM-HMM AND THEN IF THE INDIVIDUALS THAT ARE BEING SERVED ARE EXPERIENCING [19:18] HOMELESSNESS, IS THAT, IS THERE A SPECIFIC PROTOCOL FOR HOW TO HELP THEM, YOU KNOW, GET INTO A [19:25] SHELTER OR SOME KIND OF WAITING LIST FOR SUPPORTIVE HOUSING? >> THERE IS SO CANOPY ROOTS [19:30] THROUGH THE CONTRACT, THEY DO HAVE RESOURCES THAT THEY CAN OFFER TO HOMELESS PEOPLE, BUT IT [19:36] DOES HAVE TO BE TIED TO A BEHAVIORAL CRISIS. SO THAT WAS ONE OF THOSE THINGS THAT WHEN IT FIRST BEGAN WHEN THEY WERE [19:41] TRYING TO KIND OF DO EVERYTHING AND BE EVERYTHING TO EVERYBODY, THEY MIGHT JUST DO THAT WITH IT [19:47] NOT BEING TIED TO ANYTHING ELSE. NOW IT DOES HAVE TO BE TIED TO A [19:52] BEHAVIORAL CRISIS RESPONSE. SO IF THEY RESPOND TO SOMEBODY IN A BEHAVIORAL CRISIS RESPONSE, [19:57] WHO'S ALSO HOMELESS, THERE ARE [20:02] RESOURCES IN PLACE THAT WE CAN CONNECT THEM TO TO ASSIST THEM WITH THAT AS WELL. >> GOT IT. AND THEN LASTLY, YOU [20:08] SAID THAT BCR YOU KNOW, CANOPY ROOTS IS NO LONGER JUST DOING WELFARE CHECKS T. HA. IT [20:17] HAS TO BE A BEHAVIORAL CRISIS. SO WHO THEN IS DOING WELFARE CHECKS? [20:22] WHO IS THAT BEING DISPATCHED TO. >> WELFARE CHECKS IS ACTUALLY US AND THE POLICE, BOTH DO THEM. [20:28] SO THAT'S WHO'S DOING THEM NOW. >> OKAY. SO THANK YOU SO MUCH. THAT'S THE QUESTIONS I HAD ABOUT THIS. [20:34] >> THANK YOU. >> NEXT I HAVE VICE CHAIR PALMISANO. >> THANK YOU, CHIEF. THANK YOU, [20:40] CHIEF RUCKER, FOR THE INTEGRATION OF THIS WORK. I CAN SEE A LOT OF VALUE IN CLOSER [20:46] COLLABORATION WITH OUR OTHER FIRST RESPONDERS, PARTICULARLY THE FACILITIES . IN MY RIDE [20:53] ALONG I FOUND IT HARD FOR THAT HUB AND SPOKE MODEL TO CONSTANTLY BE BE GOING IN AND [21:01] OUT OF THE BANKS BUILDING IN MINNEAPOLIS. IT SEEMS A LOT MORE DIFFICULT TO SERVE PEOPLE DEPENDING ON WHERE THEY'RE [21:09] GEOGRAPHICALLY LOCATED IN THE CITY, SO SOME OF THESE VANS BEING ABLE TO, YOU KNOW, HAVE SOME TEMPORARY REFUGE AT ONE OF THE MANY FIRE STATIONS ACROSS [21:15] OUR CITY THAT JUST SEEMS LIKE A NATURAL FIT. SO THANK YOU, THANK YOU FOR INVITING THAT [21:22] COLLABORATION. THANK YOU FOR MAKING THAT EXPLICIT. IN THE [21:28] RCA, IN SPEAKING ABOUT THIS ONE YEAR EXTENSION, IT SAYS THIS WILL ALLOW US TO EVALUATE THE [21:34] PROGRAM MORE EXTENSIVELY AND DECIDE ON THE PARAMETERS OF IT MOVING FORWARD. CAN YOU TELL US A LITTLE BIT MORE ABOUT WHAT YOU [21:41] MEAN BY THAT? I LIKED HEARING ABOUT HOW YOU'RE BEING MORE [21:46] CAREFUL AND SPECIFIC ABOUT WHAT THESE TEAMS GET DEPLOYED TO. BUT WHAT SORTS OF PARAMETERS [21:52] WILL YOU BE EVALUATING? DO YOU KNOW YET? >> SO THAT'S A BIG PART OF IT. I THINK WE'VE SETTLED IN ON WHAT [21:58] THEY'RE GOING TO RESPOND TO AND WHAT THEY'RE NOT BUT THEY HAVE TALKED ABOUT MAYBE EXPANDING THAT BUT THROUGH A SEPARATE [22:03] CONTRACT. WE HAVEN'T GOTTEN THERE YET, SO THAT IS SOMETHING WE NEED TO EVALUATE. WE NEED TO EVALUATE IF WE HAVE THE RIGHT [22:08] NUMBER OF VANS OUT THERE, IF WE NEED MORE, IF WE NEED LESS. WE NEED TO -- WE'VE ONLY HAD IT FOR [22:14] SIX MONKS, SO, AND I REALLY, LITERALLY JUST GOT ALL THE FIGURES FROM LAST YEAR LIKE LAST [22:20] WEEK. AND I WAS ON VACATION, SO I HAVEN'T LOOKED AT THEM YET. [22:25] BUT ARE WE PROVIDING THE TIMES OF DAY THAT THE VANS ARE OUT? DO WE NEED FIVE 24/7? DO WE [22:31] NEED THREE AT THIS TIME AND FIVE AT THIS TIME? DO WE NEED THREE AT THIS TIME AND SEVEN AT THAT TIME? SO LOOKING AT ALL THE [22:39] UTILIZATION RATES AT THE, AT THE RESPONSE TIMES, AT THE OUTCOMES, [22:44] ALL OF THOSE THINGS, AND THEN, YOU KNOW, IN PARTNERSHIP WITH CANOPY ROOTS, JUST DETERMINING WHAT'S THE BEST WAY TO MOVE [22:50] FORWARD. I MEAN, KIND ALL OF JUST SET UP KIND OF IN A COOKIE CUTTER FASHION, AND I THINK IT'S TIME THAT WE CAN MAYBE REALLY [22:57] FOCUS ON WHAT HAS WORKED WELL, WHAT COULD WORK BETTER. AGAIN, TRANSITIONING IT OVER TO THE FIRE SYSTEM WHERE WE'RE WORKING [23:03] WITH THE FIRE DISTRICTS AND THROUGH THE FIRE DISPATCH AS OPPOSED TO WORKING THROUGH POLICE DISPATCH I THINK IS A [23:12] NATURAL TRANSITION, AND ALL OF THOSE THINGS. SO THE DATA I THINK WE'VE GOTTEN HAMMERED OUT. [23:24] I WOULD LIKE TO TWEAK THE DATA COLLECTION. I WOULD LIKE TO DO IT THROUGH OUR OWN FIRE CODATA COLLECTION SYSTEM [23:32] THAT WE'RE GETTING READY TO FIRE UP THIS NEXT WEEK. SO WE'VE IMPROVED IT BUT THERE IS STILL [23:37] ROOM TO IMPROVE IT AND WE WOULD LIKE TO BE ABLE TO IDENTIFY WHAT IT IS. >> THANK YOU, CHIEF. >> AND PUT IT INTO THE NEXT [23:43] CONTRACT MORE EXPLICITLY. >> I LIKE THE WAY THAT YOU'VE BEEN THINKING ABOUT THIS, SO THANK YOU. >> THANK YOU. [23:51] >> JUST ME IN QUEUE. SOMETHING YOU SHARED, CHIEF TYNER, WAS AROUND GETTING BCR EITHER [23:58] DISPATCHED INTO THROUGH OR TO THE FIRE PRECINCTS INSTEAD OF [24:05] THEM NOW BEING DISPATCHED TO THE POLICE PRECINCTS. CAN YOU SHARE IF THAT IS SOMETHING THE WORK GROUP IS GOING TO BE FINALIZING [24:10] THAT TRANSITION PLAN, AND THERE IS A TIMELINE ATTACHED TO THAT? AND IF OCS WILL BE PART OF THOSE [24:17] CONVERSATIONS, BECAUSE I THINK YOU MENTIONED THAT AT SOME POINT THOSE CONVERSATIONS BROKE DOWN [24:22] WHEN THEY WERE IN PMI. MAYBE YOU MEANT IN THE NEIGHBORHOOD [24:27] SAFETY DEPARTMENTS. >> IN MEETINGS. >> OH, OKAY, NEIGHBORHOOD MEETINGS WHEN THEY WERE IN NEIGHBORHOOD SAFETY DEPARTMENTS. >> OH, THAT'S CRAZY. [24:33] >> BACK WHEN THEY WERE IN PMI. >> OH, SO, THAT MAKES SENSE. WELL, THAT'S -- [24:38] [LAUGHTER] JUST THINKING THROUGH, LIKE, WHO IS GOING TO BE OVERSEEING THAT [24:44] COMPONENT OF TRYING TO GET THAT TRANSITIONED OVER INTO THE FIRE PRECINCTS. >> SO REALLY THAT'S PRIMARILY AN [24:49] I.T. PROJECT. IT'S REALLY JUST ABOUT CHANGING UP THE [24:55] DESIGNATIONS IN THE CAD SYSTEM, BRINGING IT FROM THE POLICE'S SIDE TO THE FIRE SIDE. I MAKE IT SOUND EASY. IT'S NOT. IT'S [25:06] GOING TO TAKE SOME TIME. I WAS TOLD AT FIRST THAT IT CAN'T BE DONE, BUT I KNOW IT CAN BE DONE SO I'LL JUST KEEP PUSHING TO GET [25:12] IT DONE. BUT IF YOU KNOW, IT LIVES WITH FIRE AND IT SEEMS LIKE IT'S GOING TO BE HERE FOR THE FORESEEABLE FUTURE, IT MAKES [25:20] SENSE TO ME TO, YOU KNOW, ALIGN IT AS MUCH WITH FIRE AS HUMANLY [25:26] POSSIBLE. SO THAT'S THE GOAL, SO WE HAVEN'T STARTED THAT TRANSITION YET. [25:31] >> OKAY. >>> SO I DON'T HAVE A TIME TO PUT ON IT, BUT NOT GOING TO REST UNTIL IT HAPPENS, SO IT WILL [25:38] HAPPEN. [LAUGHTER] >> AND YOU SAID I.T. IS KIND OF THE MAIN DRIVER THAT -- 0 OR [25:44] HOLDER OF THE WORK THAT WOULD BE PART OF LIKE GUIDING THAT TRANSITION? >> IT WOULD BE I.T. AND IT'S THE MEC, IT'S DISPATCH, MECC'S [25:50] SYSTEM THAT WE'RE TALKING ABOUT, SO, IT'S NOT OUR SYSTEM. IT'S THEIR SYSTEM. [25:56] >> OKAY. AND YEAH, INTERESTING THAT THEY'RE SHARING, THEY CAN'T ADOPT THAT. OKAY. YEAH. WELL, [26:02] LOOK FORWARD -- >> THEY CAN BUT IT'S GOING TO COST. IT'S GOING TO TAKE TIME. >> OH, MONEY, THAT'S IT. OKAY. [26:09] [LAUGHTER] WELL THAT MAKES SENSE. HOPEFULLY THAT'S SOMETHING WE CAN SEE LIKE IN BUDGET [26:15] PRESENTATIONS TO IN TERMS OF WHAT DOES THAT ACTUALLY LOOK LIKE OR TRANSLATE INTO COSTS. I THINK THIS BODY FUNDED THE [26:21] TRANSITION TO FIRE, AND EVERYONE WANTS TO SEE THIS PROGRAM BE SET UP FOR SUCCESS, AND IF THIS IS [26:27] SOMETHING THAT ALIGNS WITH THE SMOOTH, YOU KNOW, DEPLOYMENT OF A CRITICAL SERVICE BEING USED, [26:34] LIKE I THINK COUNCIL WOULD LOVE TO KNOW WHAT ARE THE BUDGETARY CONSTRAINTS THAT'S EITHER HINDERING OR THAT CAN SUPPORT [26:40] THAT SUCCESS. SO FLAGGING THAT FOR VP CHUGHTAI, AND IF IT'S FIRE OR OCS, LIKE BUDGET [26:46] PRESENTATIONS AROUND WHAT THAT WILL LOOK LIKE. SO WITH THAT, NO ONE ELSE IS IN QUEUE, THANK [26:51] YOU, CHIEF TYNER. I WILL ASK IF I CAN HAVE A MOTION OF APPROVAL FOR THIS ITEM. [26:58] >> SO MOVED. >> SECOND. >> AWESOME. THAT HAS BEEN, A MOTION AND SECONDED. SO WITH [27:03] THAT, I WILL DO JUST A SIMPLE VOICE VOTE. ALL THOSE IN FAVOR, SAY AYE. THOSE NOT IN FAVOR, [27:10] ALL RIGHT. WELL, THE AYES HAVE IT. THAT MOTION CARRIES. THANK YOU AGAIN, CHIEF TYNER, FOR [27:15] PRESENTING TODAY. >> THANK YOU. >> NEXT WE HAVE, WHERE AM I AT [27:21] IN MY SCRIPT. ITEM NUMBER 16, WHICH IS A RECEIVE AND FILE PRESENTATION ON OUTCOMES [27:28] MINNEAPOLIS. AND IT WILL BE PROVIDED BY THE PERFORMANCE [27:34] MANAGEMENT AND INNOVATION TEAM, SPECIFICALLY DIRECTOR KIRA [27:46] HAS HASBARGEN. I WILL DEFER TO YOU TO TAKE IT AWAY. >> THANK YOU. [28:04] >> GOOD AFTERNOON, CHAIR WONSLEY, COUNCILMEMBERS, I'M EXCITED TODAY TO PROVIDE OUR QUARTER 2 A LITTLE AFTER QUARTER [28:09] 2 AND THANK YOU FOR BEING FLEXIBLE WITH OUR SCHEDULING UPDATE FROM THE PERFORMANCE MANAGEMENT AND INVOCATION [28:15] DEPARTMENT. WE'RE EXCITED TO -- INNOVATION DEPARTMENT. WE'RE EXCITED TO LET YOU KNOW ALL THE THINGS WE HAVE DONE SINCE THE LAST TIME THAT WE PRESENTED TO [28:21] YOU. MY NAME IS KIRA HASBARGEN. I'M DIRECTOR OF THE DEPARTMENT AND TODAY I WILL BE JOINED BY [28:26] MEMBERS OF OUR TEAM TO GIVE YOU THESE UPDATES AS THEY LEAD TO BURKE, AND IT'S A GREAT [28:32] OPPORTUNITY FOR YOU ALL TO START PUTTING FACES WITH NAMES. SO TO [28:38] GET US STARTED, WE REALLY WANT TO HIGHLIGHT A FEW OF OUR KEY OUTCOMES MINNEAPOLIS PERFORMANCE MEASURES. THE CITY'S FLAGSHIP [28:45] PERFORMANCE MANAGEMENT PROGRAM. SO I'M GOING TO GO OVER THESE ARE THE MEASURES WE DEVELOP SODE WE'RE JUST GOING TO GO THROUGH THEM WITH YOU NOW. AS SEEN ON [28:52] THE CHART IN THE TOP LEFT, WE CURRENTLY HAVE SEVEN PROJECTS IN PROGRESS. FOUR OF WHICH WERE LAUNCHED IN 2025. THE CHART ON [28:59] THE BOTTOM SHOWS THAT IN THE FIRST HALF OF 2025, WE HAD 11 NEW COLLABORATION REQUESTS, SO [29:05] DEPARTMENTS OR DIVISIONS OR TEAMS THAT WANTED TO WORK WITH US, EXCEEDING THE REQUESTS THAT WERE MADE IN 2024. OUR [29:15] COLLABORATIVEERS CONTINUE TO INDICATE THEY HAVE A POSITIVE EXPERIENCE WORKING WITH OUR TEAM AS SEEN IN THE TOP MIDDLE CHART. [29:20] THIS REFLECTS OUR CONCERTED EFFORT TO BUILD STRONG INVESTIGATIONSHIPS THROUGHOUT THE CITY -- RELATIONSHIPS [29:26] THROUGHOUT THE CITY. WE TAKE FEEDBACK FROM THE SURVEY TO IMPROVE OUR SERVICES. WE [29:31] REGULARLY ENGAGE WITH STAFF AND SINCE OUR LAST UPDATE TO THIS COMMITTEE, ON FEBRUARY 18TH, WE [29:37] HELD AROUND 80 NEW ENGAGEMENTS. THROUGH THESE ENGAGEMENTS, THE ARE SHOWN IN THE CHART ON THE [29:44] RIGHT, WE'VE WORKED WITH ALL CITY DEPARTMENTS AND OFFICES. MANY OF THOSE ENGAGEMENTS WERE [29:49] IN SUPPORT OF OUTCOMES MINNEAPOLIS AND BUDGET METRIC DEVELOPMENTS. WE HAVE STEADILY [29:55] EXPANDED OUR TECHNICAL ASSISTANCE OFFERINGS AS WELL AND WE'LL SHARE A LITTLE BIT ABOUT THOSE LATER IN THE PRESENTATION. [30:01] OUR OUTCOMES MIMES WORK HAS SHIFTED FROM MEASURED DEVELOPMENT TO DATA ASSISTANCE AND TO CONTINUOUS IMPROVEMENT. [30:07] WHILE OUR BUDGET WORK HAS CONTINUED TO FOCUS ON MEASURED DEMENT AND REFINEMENT. TRACKING [30:13] THIS DATA HELPS US SEE WHERE WE ARE AND WHERE WE HAVE THE CAPACITY TO CONTINUE BUILDING OUR OPERATIONS, AND TAILORING [30:21] OUR OFFERINGS TO MEET THE NEEDS OF THE CITY. CITY COUNCIL, STAFF, AND THE PUBLIC CAN VIEW OUR PROGRESS THROUGH OUR [30:27] DASHBOARD, IT WAS PREVIOUSLY HOSTED ON OUR CITY TALK WEB PAGE, AND IS NOW AVAILABLE ON [30:33] THE CITY'S EXTERNAL PERFORMANCE MANAGEMENT PAGE. YOU'LL ALSO HEAR A LITTLE BIT ABOUT THAT IN THE REST OF OUR PRESENTATION. [30:44] >> GOOD AFTERNOON, CHAIR WONSLEY, COUNCILMEMBERS. MY NAME IS REBECCA FIFE AND I AM A [30:50] BUSINESS PROCESS AND DATA ANALYST WITH PMI. ANOTHER EXTERNAL RESOURCE THAT [30:55] DEMONSTRATES THE CITY'S COMMITMENT TO DATA DRIVEN DECISION MAKING IS THE MAYORAL DASHBOARD. A FIRST OF ITS KIND [31:01] RESOURCE AT THE SITTA THAT LAYLIGHTS KEY METRICS CONNECTED TO THE MAYOR'S PRIORITIES IN A [31:07] SINGLE PLACE. BY ALIGNING DEPARTMENTS' WORK WITH MEASURABLE GOALS, THE MAYOR IS SHOWING PERFORMANCE IN HIS KEY [31:12] PRIORITY AREAS. EXTERNALLY, THIS DASHBOARD ALLOWS RESIDENTS TO SEE HOW WELL WE'RE DELIVERING [31:19] EFFECTIVE SERVICES AND ALSO BILTDZ TRUST THROUGH INCREASE -- BUILDS TRUST THROUGH INCREASED TRANSPARENCY. THE DASH BOARD'S [31:27] FIRST SECTION LAUNCHED IN MID-JUNE WITH MEASURES FOCUSED ON ONE OF THE CITY'S MOST [31:32] FOUNDATIONAL COMMITMENTS, COMMUNITY SAFETY. PULLING TOGETHER DATA FROM ACROSS THE OFFICE OF COMMUNITY SAFETY, SHOWCASES HOW CITY DEPARTMENTS [31:39] ARE WORKING IN A COORDINATED, DATA INFORMED WAY TO REDUCE HARM AND BUILD SAFER COMMUNITIES. [31:45] THE SECOND SECTION LAUNCHED EARLIER THIS MONTH AND LOOKS AT RECRUITMENT MEASURES WITH A FOCUS ON RECRUITMENT IN OUR [31:51] SAFETY DEPARTMENTS. ADDITIONAL SECTIONS WILL BE RELEASED OVER THE COMING MONTHS, EACH FOCUSED [31:58] ON ANOTHER MAYORAL PRIORITY AREA. ADDITIONALLY, AS WE'VE [32:04] SHARED PREVIOUSLY, OUTCOMES MINNEAPOLIS, THE CITY'S PERFORMANCE MANAGEMENT [32:09] FRAMEWORK, IS BUILDING A CULTURE OF CONTINUOUS IMPROVEMENT IN THE ENTERPRISE. THE CITY HAS MADE [32:15] GREAT STRIDES IN THE AREAS OF COMMUNICATING IMPACTS, ANALYZING DATA FOR ACTIONABLE INSIGHTS, [32:20] AND IDENTIFYING POTENTIAL ADJUSTMENTS TO IMPROVE OUR OUTCOMES. OUR UPCOMING SLIDES [32:26] WILL DETAIL PROGRESS MADE OVER THE PAST QUARTER. [32:35] >> GOOD AFTERNOON, MY NAME IS KYLE WILLMAN. I'M A PROGRAM MANAGER WITH PMI. IN MAY WE [32:42] LAUNCHED A NEW PERFORMANCE MANAGEMENT WEB PAGE. THIS PUBLIC FACING PLATFORM MARKS AN [32:47] IMPORTANT STEP FORWARD IN STREPGENING TRANSPARENCY AND SUPPORTING ACCOUNTABILITY. IT [32:53] GIVES BOTH THE PUBLIC AND CITY STAFF EASY ACCESS TO KEEP KEY PERFORMANCE DATA AND UPDATES, [32:59] LOWING ANYONE TO SEE HOW WE'RE DOING, WHAT PROGRESS IS BEING MADE, IS WH -- AND WHERE [33:06] ATTENTION MAY BE NEEDED. THIPLATFORM IS EVOLVING WHERE WE SHARE THE CITY'S PROGRESS. IT [33:12] OFFERS AN EASY, INTERACTIVE WAY TO ENGAGE WITH PERFORMANCE DATA, AND COMPLEMENTS EXISTING TOOLS, [33:18] LIKE LIMS, WHICH IS HAS LONG PROVIDED PUBLIC ACCESS TO CITY PERFORMANCE DATA. MAKING DATA [33:25] MORE ACCESSIBLE IS AN IMPORTANT FIRST STEP TOWARDS FOSTERING A DATA DRIVEN CULTURE. IT LAYS [33:30] THE GROUNDWORK FOR REFLECTION, [33:36] INFORMED DECISION MAKING, AND CONTINUOUS IMPROVEMENT ACROSS THE ENTERPRISE. WE ALSO WANT TO [33:43] EXTEND A SPECIAL THANK YOU TO ALL THE DEDICATED STAFF WHOSE [33:49] HARD WORK AND COLLABORATION MAKE THIS POSSIBLE. PARTICULARLY THE EFFORTS OF SHELBY VANDENBERG [33:55] FROM THE CITY CLERK'S OFFICE AND SEVERAL INDIVIDUALS FROM THE I.T. DEPARTMENT, INCLUDING TIM [34:01] CONDON, RICK PAULSON, TYLER BOWINGS, JULIA, HUNTER WOLFE, [34:09] LYNN FIGG, AND COLETTE. THEY WERE ALL INSTRUMENTAL IN ENSURING A SUCCESSFUL LAUNCH. [34:14] THANK YOU. [34:23] >> GOOD AFTERNOON. MY NAME IS ERIC. I'M A PROGRAM MANAGER. [34:29] THE WORK THAT KYLE JUST SHARED SET THE STAGE FOR WHAT LIVES ON THE WEDGE PAGE. PERFORM -- WEB [34:35] PAGE. PERFORMANCE STORIES AND INTERACTIVE DASHBOARDS DEVELOPED WITH DEPARTMENTS AND CITY STAFF ACROSS THE ENTERPRISE. THESE [34:42] VISUALIZATIONS HELP DEPARTMENT LEADERS AND THE PUBLIC QUICKLY IDENTIFY TRENDS, TRACK PROGRESS, AND UNDERSTAND THE IMPACT OF [34:48] CITY SERVICES. ON THE SLIDE, YOU CAN SEE TWO DIFFERENT EXAMPLES OF THIS WORK [34:54] DEMONSTRATING HOW WE CAN ADAPT OUR APPROACH BASED ON THE NEEDS OF EACH DEPARTMENT. BY COMBINING DATA VISUALIZATIONS [35:00] WITH CONTEXT AND NARRATIVE, THESE DASH BOARS AND STORIES MAKE IT EASIER FOR EVERYONE TO [35:06] UNDERSTAND WHAT DEPARTMENTS ARE DOING AND WHY IT MATTERS. SINCE OUR LAST UPDATE, A MAJORITY OF [35:12] DEPARTMENTS, 93%, AND OFFICES HAVE PUBLISHED DASHBOARDS OR PERFORMANCE STORIES. A MAJOR [35:18] MILESTONE THAT INCREASES VISIBILITY AND STRENGTHENS OUR INTERNAL LEARNING. WE WANT TO THANK ALL THE CITY STAFF WHO [35:24] CONTRIBUTED TO THIS WORK, DEMONSTRATING OUR CITY'S COMMITMENT TO TRANSPARENCY AND [35:30] GOOD GOVERNANCE. THE DATA FROM THE DASHBOARDS AND THE PERFORMANCE STORIES THEN SET THE [35:36] STAGE FOR OUR NEXT WORKSHOP, WITH DEPARTMENTS AND OFFICES. THE WORKSHOP TITLED [35:42] UNDERSTANDING PERFORMANCE AND OPPORTUNITIES PRACTISHES ANALYZING DATA FOR ACTIONABLE INSIGHTS AND MAKING CHANGES TO IMPROVE OUTCOMES. PMI STAFF [35:50] ANALYZED EACH DEPARTMENT'S UNIQUE PERFORMANCE DATA AND RESEARCHED EVIDENCE BASED EXAMPLES OF HOW OTHER LOCAL [35:55] GOVERNMENTS HAVE WORKED TO ADDRESS SIMILAR SITUATIONS TO SPARK CONVERSATIONS AND IDEAS ABOUT ACTUAL RESPONSES DURING [36:01] THE WORKSHOP. AT THE BOTTOM OF THE SLIDE, WE'VE PROVIDED AN EXAMPLE OF WHAT THIS LOOKED LIKE [36:06] IN PRACTICE. WE PARTNERED WITH INTERGOVERNMENTAL RELATIONS TO DEVELOP AN IMPACT STORY HIGHLIGHTING ACHIEVEMENTS AND [36:12] ADVOCACY FROM THE 2023-2024 SESSION. PART OF THIS STORY INCLUDED DATA ON COLLABORATION [36:17] WITH CITY DEPARTMENTS TO DEVELOP POLICY PRIORITIES. IGR THEN WANTED TO DEEPEN THEIR EXISTING [36:23] DATA ABOUT PERFORMANCE FOR INTERNAL COLLABORATION, AND PMI ANALYSTS IDENTIFIED POTENTIAL AREAS OF FOCUS AND MEASUREMENT. [36:30] THIS SPECIFIC INSIGHT THEN RESULTED IN THREE CONSIDERATIONS FOR THE DEPARTMENT THAT WILL SUPPORT ROBUST DATA COLLECTION [36:35] AND PERFORMANCE TRACKING. AND SO INTERGOVERNMENTAL RELATIONS AND PERFORMANCE MANAGEMENT INNOVATION WILL WORK TOGETHER TO [36:41] IMPLEMENT THESE CONSIDERATIONS AND ESTABLISH STAKEHOLDER FEED BOOK LOOPS TO -- FEEDBACK LOOPS [36:48] TO EXPLORE ENGAGEMENT EFFECTIVENESS. SO AT A HIGHER LEVEL, PMI STAFF HAVE SPENT OVER [36:53] 75 HOURS ANALYZE, RESEARCHING, AND DEVELOPING CONSIDERATIONS TO MODEL OUR PERFORMANCE MANAGEMENT [36:59] CYCLE IN CONCERT WITH OUR PARTNERS. AND WITH THIS STEP COMPLETE, THE CITY HAS MOVED THROUGH ONE FULL CYCLE OF THE [37:04] PERFORMANCE MANAGEMENT APPROACH SINCE LAUNCHING OUTCOMES IN [37:10] APRIL 2024. [37:20] >> BUILDING OFF THE INSIGHT DEVELOPMENT PROCESS AND IN OUR UNDERSTANDING OPERATION WORKSHOP [37:26] WE DEVELOP ADLUNCH AND LEARN OPPORTUNITY CALLED OWNING YOUR PERFORMANCE STORY. THIS WORKSHOP PROVIDED CITY STAFF [37:31] WITH KNOWLEDGE AND TOOLS TO IMPLEMENT PERFORMANCE MANAGEMENT REVIEWS AT THE DEPARTMENTAL [37:37] LEVEL FURTHER INTEGRATING PERFORMANCE MANAGEMENT WORK INTO DEPARTMENTAL OPERATIONS. A [37:42] PERFORMANCE MANAGEMENT DATA REVIEW GUIDES REFLECTION BY ASKING QUESTIONS ABOUT TRENDS WE'RE SEEING IN THE DATA AND [37:49] IDENTIFYING WHAT ACTIONS WE CAN TAKE TO MOVE CLOSER TO OUR [37:55] GOALS. RESOURCES LIKE A SAMPLE AGENDA TO GUIDE THE DISCUSSION AND HIGHLIGHT KEY QUESTIONS TO [38:00] ASK WERE DEVELOPED ALONGSIDE THIS LUNCH AND LEARN TO SUPPORT A DEEP DIVE INTO DEPARTMENT'S [38:06] UNIQUE DATA AND PROGRAM OUTCOMES FURTHER PROMOTING DATA DRIVAGE [38:11] DECISION-MAKING. THIS CONTRIBUTES TO OUR ONGOING OUTCOMES MINNEAPOLIS WORK BY EMPOWERING TEAMS TO DEVELOP [38:17] INSIGHTS FROM THEIR DATA AND OPERATIONALIZED TAKING ACTION ON [38:22] THOSE INSIGHTS. [38:37] >> LAUNCHED DURING OUR UNDERSTANDING PERFORMANCE OPPORTUNITIES WORKSHOP, THESE [38:43] TECHNICAL ASSISTANCE BUCKETS SUPPORT CONTINUOUS IMPROVEMENT. TECHNICAL ASSISTANCE OPPORTUNITIES ARE TAILORED TO [38:48] THE PROBLEM AT HAND AND PRYORATIZE INNOVATIVE AND EVIDENCE BASED SOLUTIONS THAT [38:54] CENTER EQUITABLE, COMMUNITY FOCUSED RESPONSES AND EMPHASIZE LOW COST AND NO COST OPTIONS WHEN POSSIBLE. BALANCING P [39:02] PARTNERSHIP OPPORTUNITIES FOR DEPARTMENTS OF ALL SIZES SUPPORTS SUSTAINABLE PERFORMANCE IMPROVEMENT WORK. WE'RE EXCITED [39:08] TO KICK OFF THIS SUITE OF SERVICES WITH THE TECHNICAL ASSISTANCE THAT WAS MENTIONED EARLIER WITH INTERGOVERNMENTAL [39:15] RELATIONS. THAT ENGAGEMENT WORK IS SOME OF WHAT THE PARTNERSHIP COULD LOOK LIKE. [39:27] >> GOOD AFTERNOON. CHAIR WONSLEY AND CITY COUNCILMEMBERS, MY NAME IS BETHLEHEM AND I'M A [39:34] PROGRAM MANAGER WITH PMI. SO WE CONTINUE TO WORK CLOSELY WITH THE BUDGET OFFICE AND [39:39] DEPARTMENTS TO STREPGEN PERFORMANCE REPORTING AND ENSURING FUNDING DECISIONS ARE MEANINGFULLY CONNECTED TO [39:45] IMPACT. AND THIS INCLUDES REFINING THE PERFORMANCE SECTION OF DEPARTMENTAL BUDGET PROPOSALS AND UPDATING THE BUDGET BOOK [39:51] WITH METRICS THAT REFLECT THE INTENDED IMPACT OF NEWLY FUNDED WORK. WE'RE ALSO EXPLORING [39:58] OPPORTUNITIES TO PROVIDE TECHNICAL ASSISTANCE TO DEPARTMENTS IN COLLECTING AND REPORTING ON METRICS IDENTIFIED [40:03] IN THEIR BUDGET PROPOSALS. THIS EFFORT AMENTS TO ENSURE DATA IS BEING COLLECTED AND AVAILABLE [40:09] FOR REPORTING, WHICH SUPPORTS DATA TRANSPARENCY AND ENABLES DATA INFORMED DECISION MAKING [40:14] ACROSS THE ENTERPRISE. ONE STRATEGY THAT WE'VE BEGUN [40:20] BRAINSTORMING WITH THE BUDGET OFFICE IS TO INCLUDE ADDITIONAL DETAILS WITH PERFORMANCE METRICS AS YOU CAN HERE ON THE SLIDE, IN [40:26] THE TABLE, WHICH OUTLINES EACH DEPARTMENT'S PROPOSED METRICS, BENCHMARKS, TARGETS, ACTUAL [40:33] PERFORMANCE DATA, AND ITS ALIGNMENT WITH CITY GOALS. THIS WORK COMPLEMENTS THE BUDGET [40:38] OFFICE'S BROADER EFFORTS TO ALIGN BUDGET DOCUMENTATION WITH THE GOVERNMENT FINANCE OFFICERS [40:44] ASSOCIATION, ALSO KNOWN AS GFOA, BEST PRACTICES. GFOA IS THE [40:51] LEADING PROFESSIONAL ORGANIZATION FOR GOVERNMENT AND FINANCE AND SETS THE NATIONAL STANDARD FOR EXCELLENCE. THIS [40:57] YEAR THE CITY OF MINNEAPOLIS WAS RECOGNIZED BY GFOA WITH TWO [41:02] DISTINCTIONS, THE DISTINGUISHED BUDGET PRESENTATION AWARD, AND THE CERTIFICATE OF ACHIEVEMENT FOR EXCELLENCE IN FINANCIAL [41:10] REPORTING. THESE HONORS REFLECT THE CITY'S CONTINUED COMMITMENT TO FINANCIAL TRANSPARENCY AND [41:15] ACCOUNTABILITY. WE CONTINUE TO EXPLORE OPPORTUNITIES TO ALIGN FUNDING WITH IMPACT TO SUPPORT THE CITY'S EFFORTS TO MAKE DATA [41:21] INFORMED FUNDING DECISIONS. [41:28] IMPLEMENTING PERFORMANCE BASED CONTRACTING AT THE CITY WILL SUPPORT OUR ABILITY TO TRACK IMPACT, INCREASE TRANSPARENCY, [41:34] AND SUPPORT A CULTURE OF DATA DRIVEN DECISION MAKING. ONE WAY THAT WE'RE DOING THIS WORK IS BY [41:44] INTEGRATING PERFORMANCE BID CONTRACTING IN THE CITY BY COLLABORATING DIRECTLY WITH DEPARTMENTS TO REFINE RFPs AND [41:51] CONTRACTS. A RECENT EXAMPLE OF THIS WORK IS OUR COLLABORATION WITH DEPARTMENT OF CIVIL RIGHTS [41:56] TO INCLUDE PERFORMANCE MEASURES INTO A CONTRACT WHICH FOCUSES ON SUPPORTING WORKERS WHO HAVE [42:02] EXPERIENCED WAGE THEFT OR OTHER LABOR VIOLATIONS. THESE MEASURES FOCUS ON THE DEPTH OF SERVICE AND THE ABILITY TO WORK [42:09] TO MOVE WORKERS TOWARDS RESOLUTION LIKE THE NUMBER OF OUTREACHES TO WORKERS, NUMBER OF [42:14] INTAKE CONSULTATIONS, AND THE NUMBER OF WORKERS PROVIDED WITH ONGOING SUPPORT FOR RESOLUTION [42:20] WITH EMPLOYERS. THE NEW CONTRACT IS INFORMED BY COMPARATIVE RESEARCH AND PROVIDES CLEARER GUIDANCE FOR [42:26] THE VENDOR, HELPING TO FOCUS EFFORTS ON THE MOST IMPACTFUL ACTIVITIES. THE VENDOR WILL [42:32] SUBMIT QUARTERLY REPORTS TO THE DEPARTMENT, WHICH WILL FORM THE BASIS OF QUARTERLY MEETINGS TO ASSESS PROGRESS TOWARDS GOALS [42:39] AND SUPPORT ACCOUNTABILITY AND TRANSPARENCY. [42:49] >> CHAIR WONSLEY, COUNCILMEMBERS, MY MAIM IS ONDRIA, AND I'M DIRECTOR [42:55] DIRECTOR OF PERFORMANCE AND INSOCRAIGS -- WE ARE PARTNERING WITH RESULTS FOR AMERICA TO [43:01] EXPLORE BEST PRACTICES, TAB INTO SUBJECT MATTER EXPERTISE, AND LEARN FROM THE EXPERIENCES OF OTHER CITIES IMPLEMENTING [43:07] SIMILAR STRATEGIES. SINCE OUR LAST UPDATE TO THIS COMMITTEE, WE HAVE COMPLETED THE GIFT [43:12] ACCEPTANCE PROCESS TO RECEIVE TECHNICAL ASSISTANCE AND HAVE BEGUN PRELIMINARY PLANNING ACTIVITIES. THE FIRST PHASE OF [43:18] THIS COLLABORATION INCLUDES AN ON-SITE TRAINING LED BY RESULTS FOR AMERICA IN AUGUST. CITY STAFF FROM SEVERAL DEPARTMENTS [43:24] WILL WORK ALONGSIDE EXPERTS TO DEVELOP FRAMEWORKS AND TEMPLATES THAT SUPPORT STAFF CAPACITY BUILDING, AND A CONSISTENT [43:31] OUTCOMES FOCUSED APPROACH TO CONTRACT DEVELOPMENT AND OVERSIGHT. INSIGHTS FROM THE TRAINING WILL INFORM OUR NEXT [43:36] STEPS IN THE CITY AS WE ENGAGE WITH STAKEHOLDERS TO EXPLORE OPPORTUNITIES FOR INTEGRATING AN [43:42] ENTERPRISE-WIDE PERFORMANCE BASED CONTRACTING APPROACH TO RFPs AND CONTRACTS. ANOTHER [43:50] WAY WE'RE HELPING STRENGTHEN CITY SERVICES IS BY OFFERING ENTERPRISE-WIDE SURVEY ASSISTANCE. SINCE THIS IS A NEW [43:55] RESOURCE, WE'RE ACTIVELY BUILDING AWARENESS SO DEPARTMENTS KNOW THAT THEY CAN REACH OUT TO PMI AS THEIR SURVEY [44:01] EFFORTS COME UP. THIS SUPPORT WILL INCLUDE REVIEWING SURVEYS DEVELOPED BY DEPARTMENTS TO HELP [44:06] ENSURE CONTENT IS CLEAR, INCLUSIVE, AND FOCUSED ON GATHSERING FEEDBACK THAT BUILDS ON WHAT WE ALREADY KNOW, [44:11] RESPECTS PEOPLE'S TIME, AND INFORMS SERVICE IMPROVEMENTS. ON THE SLIDE YOU WILL SEE A RESOURCE WE'VE SHARED WITH CITY [44:17] STAFF AROUND BEST PRACTICES FOR SURVEY DESIGN ALONG WITH HOW TO CONNECT WITH PMI FOR SURVEY [44:22] REVIEWS. WE SOFT LAUNC LAUNCHED THE RESOURCE AT MCR'S COMMUNICATE ENGAGEMENT MEETING [44:27] AND WILL ROLL OUT TO ALL CITY STAFF NEXT MONTH. [44:40] >> INNOVATION U IS PART OF APPROPRIATORRAGE MANAGEMENT AND INNOVATION'S BROADER APPROACH TO CREATING SMALL SEA CULTURE [44:45] CHANGE THROUGH CAPACITY BUILDING. SINCE WE LAST REPORTED IN QUARTER 1, WE'VE LAUNCHED THE FIRST TWO COURSES ON OUR INNOVATION U SERIES THAT [44:52] TRAIN, UPSKILL, AND EMPOWER CITY STAFF TO IMPROVE THEIR WORK THROUGH PERFORMANCE MANAGEMENT. THE COURSES, WHY PERFORMANCE [45:00] MANAGEMENT MATTERS, AND A SECOND ONE, DEVELOPING OUTCOME MEASURES [45:05] , ARE AVAILABLE TO ALL CITY EMPLOYEES AND COMMENT AND OFFER A COMMON SET OF TOOLS AND GUIDANCE FOR PARTICIPATING IN [45:10] DATA DRIVEN WORK. FOR EXAMPLE, THE DEVELOPING MEASURES THAT MATTER COURSE LEADS LEARNERS THROUGH THE PROCESS OF CREATING [45:17] AND SELECTING METRICS. NOW, WHEN A PARTNER COMES TO PERFORMANCE MANAGEMENT INNOVATION, THEY CAN HAVE MEASURES IN HAND AND THE [45:23] CONSULTITATION CAN START WITH A CUSTOMIZED NUANCED RESPONSE, RATHER THAN A GENERAL APPROACH TO MAKING MERGESES. -- MEASURES. [45:30] THIS SAVES TIME FOR BOTH PMI AND OUR PARTNERS. WE'VE BEEN PROMOTING INNOVATION USE THROUGH [45:36] MULTIPLE CHANNELS -- U THROUGH MULTIPLE CHANNELS, INCLUDING [45:42] CITY TALK RECENT NEWS, THE MINNEAPOLIS TALKS EMAIL, THE DEPARTMENT HEAD MEETING WITH [45:47] FOLLOW-UP AS WELL AS AN ANNOUNCEMENT AT THE DATA COLLABORATIVE. WE LOOK FORWARD TO ADDING TO THIS LEARNING [45:52] SERIES AND MAKING MORE COURSES, TOOLS, AND RESOURCES AVAILABLE TO SUPPORT IMPACTFUL AND INNOVATIVE WORK ACROSS THE CITY. [46:06] >> WE'RE EXCITED TO CONTINUE EXPLORING POTENTIAL COLLABORATION OPPORTUNITIES WITH THE ENTERPRISE. TO LEARN MORE [46:11] ABOUT OUR WORK, PLEASE VISIT THE PERFORMANCE MANAGEMENT PAGE ON THE CITY WEB SITE. THERE YOU [46:17] CAN TRACK OUR ONGOING PROJECTS AND PARTNERSHIPS IN REALTIME THROUGH THE PMI PROJECT [46:23] DASHBOARD, GAINING INSIGHT INTO OUR IMPACT BY COLLABORATOR, OUTCOME AREA, AND SPECIFIC [46:29] OBJECTIVES. IF DEPARTMENTS HAVE A PROJECT INITIATIVE OR TEGINAL ACITIESANCE SUPPORT THAT THEY [46:35] WOULD LIKE TO EXPLORE WITH US, WE ENCOURAGE THEM TO REACH OUT THROUGH OUR COLLABORATION REQUEST FORM. WE REVIEW THE [46:41] PROJECT AND SCHEDULE AN INFORMATIONAL MEETING TO LEARN [46:46] MORE. FOR ANY OTHER INQUIRIES OR MORE INDIVIDUAL QUESTIONS [46:51] CONTACT US DIRECTLY AT INNOVATE@MINNEAPOLIS MN.GOV. WE [46:57] LOOK FORWARD TO LEARNING MORE ABOUT ENTERPRISE INTEREST AND EXPLORING HOW WE CAN PARTNER TOGETHER FOR GREATER IMPACT. THIS CONCLUDES OUR PRESENTATION [47:07] ; AND WE CAN STAND FOR ANY QUESTIONS THAT YOU MAY HAVE. >> THANK YOU. I'LL WAIT TO SEE [47:17] IALER WITH MUTT MYSELF IN QUEUE. -- I'LL PUT MYSELF IN QUEUE. ALL RIGHT, VICE CHAIR PALMISANO. >> THANK YOU, MADAM CHAIR. OVER [47:24] THE YEARS, WE'VE HAD VARIOUS FITS AND STARTS FOR PERFORMANCE [47:30] EVALUATION THAT NEVER REALLY TOOK ROOT, BUT FSTLES LIKE WE REALLY -- IT FEELS LIKE WE REALLY HAVE THIS UP AND RUNNING, SO THANK YOU. THANK YOU TO YOU [47:37] AND YOUR TEAM, DIRECTOR HASBARGEN. HAVE YOU NOW BEEN ABLE TO USE RESULTS TO SHAPE THE [47:44] DEVELOPMENT OF DEPARTMENTAL BUDGETS? I ASK BECAUSE IN THIS CURRENT BUDGET, ERA OF BUDGET [47:50] DEFICITS, I'M TRYING TO MAKE SURE THAT ALL OF OF OUR DECISIONS, WHETHER THEY'RE [47:55] COMING FROM THE MAYOR OR COUNCIL AMENDMENTS ARE, GOING TO BE DATABASED. [48:00] >> CHAIR WONSLEY, VICE CHAIR PALMISANO, THANK YOU VERY MUCH FOR THAT QUESTION. YES, I THINK [48:06] RIGHT NOW AGAIN THE FOCUS IN THIS FIRST, THE FIRST FULL YEAR OF OUTCOMES MINNEAPOLIS WAS [48:11] REALLY GETTING THOSE TRAINING WHEELS ON WITH CITY STAFF. RIGHT TO REALLY UNDERSTAND WHAT IS PERFORMANCE MANAGEMENT LIKE [48:17] WHAT IS A GOOD METRIC. WE HAVE WORKED HAND IN GLOVE WITH THE [48:22] BUDGET TEAM, DIRECTOR DESINSA'S TEAM AND WORKED TO DEFINE THE MEASURES THAT HAVE BEEN SELECTED [48:28] FOR NEW FUNDING, SO SIMILAR TO LAST YEAR, WE MET WITH ALL OF THE DEPARTMENTS WHO HAD [48:35] PROPOSALS THAT WERE MOVED THROUGH, APPROVED NEW FUNDING. TO REALLY UNDERSTAND NOSE MEASURES AND ARE WORKING WITH -- [48:41] THOSE MEASURES AND ARE WORKING WITH THEM TO UNDERSTAND WHAT IT'S GOING TO LOOK LIKE TO START COLLECTING AND ANALYZING THOSE [48:47] DATA. WE HAVE OUTCOMES MINNEAPOLIS RIGHT AS SORT OF THE DATA VISUALIZATIONS AND SOME OF THOSE IMPACT STORIES SO I THINK [48:53] THOSE ARE AGAIN WHAT THE DEPARTMENTS HAVE IDENTIFIED AS CORE AND CRITICAL, SOME OF IT MAY BE ABOUT BUDGETING [48:59] DECISIONS, SOME OF THEM AGAIN MAY NOT BE SPECIFICALLY PROGRAMMATICALLY BASED SO I THINK AS WE SHARED IN THIS SLIDE [49:04] WE'RE VERY MUCH LOOKING FORWARD TO WORKING WITH THE BUDGET OFFICE TO MAKE THAT CONNECTION [49:09] STRONGER TO REALLY UNDERSTAND HOW WE CAN START DEMONSTRATING THAT MORE SPECIFICALLY WITH DATA. BUT THE BUDGET METRICS [49:16] AFTER THEY WERE APPROVED DEPARTMENTS WORKED WITH US OVER A SERIES OF MONTHS TO UPDATE THOSE PERFORMANCE METRICS IN [49:22] THAT SECTION, AND THOSE ARE NOW UPDATED ON THE OPEN GOV BUDGET. [49:27] >> THANK YOU. SO WHEN THE BUDGET IS TURNED OVER TO COUNCIL, FOR AMENDMENTS AND [49:36] ADOPTION, WILL YOU PROACTIVELY OR IF NOT BROUGHT INTO THE CONVERSATION, REACTIVELY THEN ENGAGE WITH COUNCIL TO MAKE SURE [49:42] THAT OUR DECISIONS ARE GOING TO BE ROOTED IN DATA, WHETHER IT'S DECREASING A LINE ITEM OR ADDING [49:48] A NEW PROGRAM, INCREASING A PROGRAM, SOMETHING ELSE? [49:54] >> YEAH, CHAIR WONSLEY, VICE CHAIR PALMISANO, I THINK THAT'S SOMETHING THAT WE'D BE VERY HAPPY TO DO. I THINK WE NOW [50:00] HAVE DONE A FAIR AMOUNT OF WORKSHOPS. EACH DEPARTMENT HAD THE OPPORTUNITY TO HAVE CUSTOMIZED WORKSHOPS FOR BOTH OF [50:05] THOSE FIRST TWO STEPS, AND I THINK THAT WOULD BE A PARTNERSHIP THAT WE'D BE VERY GLAD TO SPEAK WITH THE COUNCIL [50:10] WITH THE BUDGET COMMITTEE, AND WHAT WOULD BE HELPFUL IN THOSE SORT OF DEVELOPING MEASURES AND WHAT TO LOOK FOR. SOME OF THAT [50:16] MAY BE IN THOSE LEARNINGS, BUT I THINK UNDER SPECIFICALLY WHAT YOU ALL MAY BE INTERESTED IN [50:22] LEARNING WOULD BE A PARTNERSHIP THAT WE WOULD WELCOME. >> THANK YOU. [50:27] >> AND NEXT I HAVE MYSELF IN QUEUE, KIND OF BUILDING ON SOME OF THE POINTS THAT VICE CHAIR [50:34] PALMISANO RAISED, I THINK THERE HAS BEEN A LONG-STANDING CONVERSATION AMONGST COUNCIL IN [50:40] TERMS OF THE NEED FOR MORE MEASURABLE OUTCOMES AND METRICS TO ACTUALLY DETERMINE WHICH [50:45] PROGRAMS ARE BEING SUCCESSFUL. AND I THINK, AND YOU JUST ITERATED THIS OR REAFFIRMED [50:51] THIS, THAT THE FOCUS OF THIS PAST YEAR FOR OPI HAS BEEN [50:57] BUILDING INROADS INTO DEPARTMENTS, BUILDING UP THAT TECHNICAL ASSISTANCE LIKE TRUSTED PARTNERS ON HOW TO CRAFT [51:02] THAT. BUT I THINK WHERE YOU'RE HIGHLIGHTING IS ACTUALLY WHERE I DON'T SEE IN THIS PRESENTATION OR STILL I THINK A NUMBER OF US [51:09] ARE DESIRING AND I KNOW A NUMBER OF US RELAID THIS TO MAYOR FREY IN OUR BUDGET MEETINGS WITH HIM [51:14] AROUND AT THE PROGRAMATIC LEVEL, LIKE ARE WE LOOKING RETROACTIVELY OF LIKE WHAT'S ON [51:21] THE BOOKS, AND ARE THERE EVEN METRICS BECAUSE SOMETIMES IT HAS FELT AS METRICS HAVE BEEN SET [51:27] ARBITRARILY AROUND POLITICAL NEEDS OR EXPEDIENCY, LIKE HOW ARE WE ACTUALLY DEFINING SUCCESS [51:32] FOR EVERY PROGRAM THAT'S ON THE BOOKS TO ACTUALLY DETERMINE DO WE NEED TO PROCEED FORWARD WITH [51:39] IT. AND WHERE I OFTEN GET CONFUSED AROUND OPI'S ROLE IS SOME OF THE DEPARTMENTS ACTUALLY [51:45] HAVE ADOPTED PLANS THAT SET A BASELINE FOR MANY OF THOSE METRICS. LIKE FOR EXAMPLE THE [51:52] TRANSPORTATION ACTION PLAN, JUST LOOKING AT THEIRS AND ONE OF THEIR MAIN GOALS BY 2030 IS TO [51:57] HAVE THREE OUT OF FIVE OR THREE OUT OF EVERY FIVE TRIPS BE TAKEN BY OTHER MEANS OF TRANSPORTATION [52:03] THAT ISN'T A CAR. SUCH AS WALKING, BIKING, THOSE THINGS. AND SO PUBLIC WORKS HAS THAT AS [52:09] A MEASURABLE OUTCOME, AND FOR INSTANCE, WHEN THEY BRING FORWARD A PROGRAM LIKE AS YOU GO, PAY AS YOU GO, THEN WE CAN [52:16] DETERMINE DOES THAT PROGRAM ACTUALLY ALIGN WITH THAT METRIC, AND SHOULD WE CONTINUE FUNDING IT. I DON'T THINK WE HAVE THAT [52:21] LEVEL OF INFORMATION. IT'S VERY UNCLEAR IF THAT'S WHERE WE SHOULD BE LOOKING TO OPI. IS THAT WHERE WE SHOULD BE [52:28] LOOKING TO OVERSIGHT AND EVALUATION BRANCH SIDE. BECAUSE [52:34] I THINK THAT LEVEL OF DETAIL PERFORMANCE METRICS IS WHAT HAS BEEN MOST NEEDED FOR US TO MAKE BETTER INFORMED BUDGET DECISIONS [52:40] BECAUSE A LOT OF THE TIME WE DON'T KNOW WHAT ALL IS ON THE BOOKS AND IF THEY'RE ACTUALLY BEING RESPONSIVE TO THE NEEDS OF [52:45] OUR CONSTITUENTS. SO I DON'T KNOW IF THAT IS SOMEWHERE IN THE WORK PLAN. ALSO A QUESTION AROUND THAT I BELIEVE THAT I HAD [52:52] ASKED COO MARGARET ANDERSON KELLIHER AROUND LIKE IS THERE A [52:59] DEFINITIVE POINT WHERE DEPARTMENTS WILL HAVE TO GIVE AN EXHAUSTIVE LIST THAT WILL BE PUBLICLY INTERFACING, PRESENTED [53:05] ON? LIKE IS THERE 2026 OR SOMETHING LIKE THAT WHERE THAT IS GOING TO BE FINALIZED? BECAUSE RIGHT NOW IT IS LIKE, SOUNDS LIKE YOU ALL ARE DOING [53:12] DEPARTMENT BY DEPARTMENT, BASED OFF OF WHO ARE SUBMITTING REQUESTS FOR COLLABORATION. [53:17] >> CHAIR WONSLEY, THANK YOU FOR THAT QUESTION. I THINK THE SHORT VERSION IS IF ON THE PUBLIC SITE RIGHT NOW I THINK [53:23] ALMOST ALL OF THE DEPARTMENTS DO HAVE A PUBLIC LIST OF METRICS THAT THEY FELT IN THEIR [53:30] ENGAGEMENT WITH US WAS COI CORE AND CRITICAL TO THEIR WORK. IT MAY NOT BE AT THE PROGRAM [53:35] LEVEL AS YOU BOTH HAVE SORT OF SAID, BUT THEY HAVE TALKED ABOUT WHAT ARE THOSE SERVICES THAT THEY FEEL ARE THE BREAD AND [53:42] BUTTER RIGHT OF THE DEPARTMENT. SO THOSE HAVE BEEN PUBLISHED. WE DID GET STRONG SUPPORT FROM THE MAYOR'S OFFICE AS WELL AS [53:48] THE COO AND THE DCOs TO MOVE THOSE FORWARD. AGAIN WHEN WE SPOKE WITH YOU LAST DUE TO [53:54] TRANSITION ONE GOING BEING THE AUDITOR'S OFFICE, INAUDITOR AGAIN WANTED TO WAIT TO SORT OF SEE WHAT THE OPERATIONS WERE [54:00] GOING TO LOOK LIKE BEFORE SELECTING MEASURES. SO I THINK THEY'RE ALMOST ALL DEPARTMENTS AND OFFICES HAVE BEEN [54:05] REPRESENTED. THAT IS PUBLIC. AND AVAILABLE ON THE WEB SITE. FROM THE BUDGETING PERSPECTIVE, [54:11] I THINK AGAIN I CAN UNDER SPEAK -- I CANNOT SPEAK TO THE RESPONSE AND THE DIRECTION THAT [54:17] CITY OPERATIONS OFFICER KELLIHER GAVE YOU OR THE MAYOR BUT I CAN SAY THAT WE HAVE BEEN WORKING WITH THEM TO TAKE THAT BIG STEP [54:22] BACK AND REALLY FOCUS ON THE CITY AS A WHOLE. AND WHAT THOSE SERVICES ARE AND WHAT THE IMPACT [54:27] IS AND WHAT THE TRUE COST IS. THAT IS IN OUR NEXT PHASE. I [54:33] THINK WE HAVE DEPARTMENTS LIKE YOU'VE MENTIONED WHO ARE AT DIFFERENT LEVELS OF MATURITY IN [54:38] THEIR PERFORMANCE MANAGEMENT JOURNEY. AND SO THAT IS SOMETHING THAT WE ARE WORKING TOWARDS. WE'VE TALKED TO YOU [54:44] ABOUT WORKING TOWARDS A CITY STAT RIGHT TYPE OF HERE ARE THE CORE MEASURES, HERE IS SOMETHING WE'RE LOOKING AT. I THINK THE [54:51] MAYORAL DASHBOARD WHICH WE HAD UP ON ONE OF OUR SLIDES AND I HOPE I BELIEVE YOU ALL DID GET SOMETHING FROM THE MAYOR'S [54:56] OFFICE IS MONTHLY AND IT'S SHOWING SOME PRETTY KEY PERFORMANCE MET METRICS AND WHAT THAT SORT OF PERFORMANCE [55:03] LOOK LIKES. SO AS I LOOK BACK AND THINK WE HAVE ONLY BEEN AT THIS FOR A LITTLE OVER A YEAR, WE'LL BE EXCITED TO MOVE FORWARD IN THE WAY THAT YOU MENTIONED, [55:10] PARTNERING WITH THE BUDGET OFFICE TO MAKE SURE IT GOES HAND IN GLOVE WITH THAT PROCESS, AND [55:15] VERY EXCITED BY THE WORK THAT WE'VE ALREADY DONE IN IDENTIFYING PERFORMANCE METRICS ABOUT WHAT THE IMPACT OF NEW [55:20] FUNDING IS GOING TO BE. AND THEN IN REALLY WORKING WITH DEPARTMENTS TO SET TARGETS AND [55:26] BASELINES, I THINK YOU AGAIN AS YOU MENTIONED WITH THAT PUBLIC WORKS WHAT ARE WE ACTUALLY TRYING TO GET TO, RIGHT, WHAT IS THE PERFORMANCE LEVEL TO US THAT [55:32] IS APPROPRIATE. AND SO I THINK WE ARE MAKING VERY GOOD STRIDES IN BRINGING ALL OF THE [55:37] DEPARTMENTS AND OFFICES TOGETHER. I MEAN, IT ONLY REALLY BEING LESS THAN A YEAR STARTING FROM ZERO, AND THAT'S [55:43] SOMETHING THAT WE LOOK FORWARD TO IN 2026 AND SEEING WHERE WE CAN TAKE THAT WITH THE BUDGET OFFICE. SO TO ME THAT'S WHERE [55:50] IT WOULD SORT OF MAKE SENSE ON THAT FRONT END. SO IT'S SORT OF PART OF WHAT THEY'RE DOING, BUT I AGAIN DON'T WANT TO SPEAK FOR [55:57] DIRECTOR DESINSA AND WHAT HER PLANS ARE AND HOW SHE SEES COLLECTING DIFFERENT DATA BUT WE HAVE BEEN VERY SUCCESSFUL IN [56:03] DEPARTMENTS HAVE BEEN VERY OPEN TO REALLY SAYING YEAH, LIKE, I WANT TO HAVE MEASURES THAT ARE GOING TO BE REFLECTIVE OF THE [56:08] IMPACT AND THE PEOPLE THAT THIS NEW FUNDING IS GOING TO HELP. [56:13] SORRY, THAT WAS A VERY LONG ANSWER WHERE IT'S SOMETHING THAT I THINK IS IN OUR NEXT PHASE AND [56:20] I WOULD SAY AS AN ENTERPRISE STAFF WE NEED TO WALK BEFORE WE RUN AND THAT IS DEFINITELY [56:28] SOMETHING ON THE HORIZON AS WE CONSIDER THE MATURITY OF THE [56:34] CITY'S MAN MANAGEMENT PROGRAM. >> MAYBE THIS IS A FOLLOW-UP CONVERSATION WITH THE LEGISLATIVE SIDE BECAUSE I THINK [56:41] AGAIN HONING IN ON THE PROGRAMMATIC LEVEL, THAT IS THE BIGGEST MESE WHERE WE'RE ALL TRYING TO GET A SENSE, ESPECIALLY SINCE SOME OF THOSE [56:46] PROGRAMS WERE CRAFTED IN RESPONSE TO STRATEGIC PLANS LIKE THE SREP FOR INSTANCE THAT [56:53] APPARENTLY FROM OUR OWN REIB DEPARTMENTSMOUTHS SAYS THAT NEEDS TO BE COMPLETELY [56:58] OVERHAULED AND DON'T KNOW THE SPHATS OF THAT. BUT -- STATUS OF THAT, BUT IF WE'RE HAVING PROGRAMS THAT WERE CREATED IN [57:04] RESPONSE TO PLANS THAT ARE NO LONGER ACTIVE, THEN OKAY WE NEED TO REEVALUATE WHAT'S THE FUNDING [57:10] AROUND THAT AND ALSO AGAIN DEFINING WHAT DOES SUCCESS LOOK LIKE IN OUR NEW TERRAIN AND MAYBE THAT IS ANOTHER PIECE [57:16] AROUND STRATEGIC PLANNING BECAUSE AS YOU MENTIONED MOST OF THESE THINGS WHICH I ABSOLUTELY AM APPRECIATIVE OF, OF US DOING [57:23] THE PUBLIC -- LIKE PUBLICIZING OF THE DATA, THE DASHBOARDS ARE GREAT. BUT THEY'RE SHAPED AROUND THE MAYOR'S PRIORITIES, [57:30] AND WE ALL, WHERE I MENTIONED LIKE THE TRANSPORTATION ACTION PLAN. THOSE WERE PLANS IN THAT [57:36] WERE SHAPED BY BOTH BRANCHES AROUND OUR DWUNT NEEDS AND THEN HOW THEY NEED TO BE IMPLEMENTED [57:42] ON THE EXECUTIVE SIDE. SOMETIMES THOSE THINGS DON'T ALWAYS ALIGN, BUT THAT IS THE I [57:48] THINK GREATEST EXAMPLES OF OUR STRATEGIC PLANS OF UPHOLDING THE ACTUAL REAL CITY PRIORITIES, AND [57:53] THAT'S NOT WHAT THE DASHBOARDS ARE RESPONDING TO RIGHT NOW. SO I THINK AGAIN, I DON'T KNOW IF [58:00] THAT'S FOLLOWING WITH OUR CLERK'S OFFICE AROUND OUR LEGISLATIVE SIDE, EVALUATION SIDE AROUND HOW DO WE GET TO THE [58:07] PROGRAMMATIC LEVEL DETAIL BECAUSE YES, I GET DEPARTMENTS HAVE OVERARCHING, BUT THAT HAS BEEN A CONSISTENTLY I THINK AN [58:13] UNMET NEED AROUND WHAT'S GOING ON WITH THAT, AND TRYING TO GET [58:19] SENSE IF YOU ALL WERE KIND OF THE PLACE TO GET AROUND THAT OR JUST TRYING TO GET A SENSE OF [58:24] HOW DO WE RECONCILE ADDRESSING THAT MAMMOTH OF AN ISSUE TOO IN OUR BUDGET PROCESS. BUT WITH [58:31] THAT, ONLY COMMENTS I HAD, I THINK NO ONE ELSE IS IN QUEUE, [58:37] DOUBLE CHECKING BEFORE, OKAY. WELL, THANK YOU SO MUCH, DIRECTOR HAS BARGAIN AND YOUR [58:43] TEAM FOR THE PRESENTATION -- HASBARGEN FOR YOUR PRESENTATION. YEAH LOTS MORE FOLLOW-UP [58:49] CONVERSATIONS AND WE'LL SEE FROM BUDGET AROUND THESE METRICS AND PRETTY SURE A LOT MORE DIALOGUE [58:54] AROUND THAT. >> YEP, THANK YOU. >> THANK YOU. WELL I WILL ASK THE CLERK'S OFFICE TO RECEIVE [59:01] AND FILE THAT PRESENTATION. LAST WE WILL HAVE -- THAT'S NOT [59:10] RIGHT. [59:22] >> OKAY, FINAL ITEM IS A RECEIVE AND FILE PRESENTATION REGARDING NEIGHBORHOOD AND COMMUNITY [59:27] RELATIONS DEPARTMENTS SUPPORTING RESIDENTS WITH DISABILITIES. I'LL ASK DIRECTOR KAREN MOE TO [59:35] COME UP AND KICK US OFF. >> GOOD AFTERNOON, MY NAME IS KAREN MOE, I'M THE DIRECTOR OF NEIGHBORHOOD AND COMMUNITY RELATIONS HERE WITH THE CITY OF [59:42] MINNEAPOLIS. WE'RE GOING TO BE SHARING A LITTLE BIT OF INFORMATION ABOUT SOME OF THE WORK THE CITY DOES REGARDING [59:47] CREATING CULTURE OF ACCESSIBILITY, SPECIFICALLY CENTERING OUR COMMUNITY RESIDENTS WITH PEOPLE WITH [59:52] DISABILITIES. I'M JOINED HERE TODAY BY ONE OF MY COLLEAGUES, GUTHRIE WHO WORKS FOR THE CITY, [59:57] AND THEN ONE OF OF OUR COMMUNITY PARTNERS, KEN WHO'S BEEN VERY PATIENT AT BOTH THE RESCHEDULING [1:00:02] OF THIS PRESENTATION SWILLS TODAY'S, NEEDS FOR TODAY'S [1:00:08] PRESENTATION. WE'RE HERE TODAY TO REQUEST RECEIVE AND FILE FROM CITY COUNCIL, AND I DO WANT TO [1:00:14] SAY THANK YOU, COUNCILMEMBER OR CHAIR WONSLEY FOR INVITING US TO PRESENT ON THIS TOPIC. WE [1:00:19] REALLY APPRECIATE YOUR ATTENTION TO THIS. WITHIN THE [1:00:26] NEIGHBORHOOD AND COMMUNITY RELATIONS DEPARTMENT, WE OFTEN REFER TO OURSELVES AS NCR, I WOULD SAY OUR GOAL REALLY IS TO [1:00:32] CREATE A CULTURE OF ACCESSIBILITY THROUGHOUT THE ENTIRE ENTERPRISE. THAT'S SOMETHING WE TAKE VERY [1:00:37] SERIOUSLY, AND SO TODAY WE'RE GOING TO TOUCH ON SOME OF THE THINGS WHICH INCLUDE COMPLIANCE, BUT REALLY WE BELIEVE WE HAVE A [1:00:43] RESPONSIBILITY TO GO ABOVE AND BEYOND COMPLIANCE AND TO REALLY CENTER OUR COMMUNITY RESIDENTS WITH DISABILITIES, AND SO TODAY [1:00:49] WE'RE GOING TO HAVE -- WE'RE GOING TO PRESENT A WHOLE HANDFUL OF THINGS THAT WE DO, WHICH IS [1:00:55] REALLY A PRESENTATION OF THINGS THE CITY DOES OVERALL. BUT IT WILL INCLUDE A BRIEF TOUCH ON [1:01:00] THE AMERICANS WITH DISABILITIES ACT AS WELL THE ROLE OF THE COMMUNITY SPECIALISTS FOR PEOPLE WITH DISABILITIES, WHICH WE'RE VERY PROUD TO HAVE HERE IN THE [1:01:06] CITY OF MINNEAPOLIS. AS WELL AS TALKING ABOUT OUR RELATIONSHIP WITH OUR COMMUNITY THROUGH THE [1:01:11] MINNEAPOLIS ADVISORY COMMITTEE ON PEOPLE WITH DISABILITIES, AS WELL AS HIGHLIGHTING AN UPCOMING [1:01:17] EVENT WE HOPE TO SEE YOU ALL AT. [1:01:23] I WANT TO TOUCH FIRST ON THE AMERICANS WITH DISABILITIES ACT. THIS IS A ONE OF THE MAIN CIVIL [1:01:28] RIGHTS ACTS FOR OUR COMMUNITY OF PEOPLE WITH DISABILITIES, AND THE REALLY DOES, IT'S A [1:01:34] SIGNIFICANT BODY. IT WAS SIGNED ON JULY 26th, 1990. AS YOU CAN DO THE MATH QUICKLY, YOU'LL [1:01:40] NOTE THAT IT'S 35 YEARS THIS YEAR SINCE THE SIGNING OF THIS PIECE OF LEGISLATION. THE MAIN [1:01:45] ACT IS, BARS DISCRIMINATION FOR PEOPLE WITH DISABILITIES IN MANY SETTINGS, INCLUDING LOCAL [1:01:50] GOVERNMENT JURISDICTIONS. IT'S IMPORTANT TO CELEBRATE THIS NOT JUST BECAUSE THIS IS A CIVIL [1:01:56] RIGHTS ACT AND THIS REALLY DOES PROVIDE GUIDANCE FOR US IN SOME WAYS. IT IS ALSO TO HONOR THE [1:02:01] PEOPLE WHO FOUGHT VERY HARD TO HAVE THIS PIECE OF LEGISLATION PASSED. AND SO I DO WANT TO MAKE SURE THAT WE ALSO HONOR [1:02:08] PEOPLE WHO CAME BEFORE US AND ARE HERE TODAY ALSO THAT WERE SIGNIFICANT IN PASSING THIS [1:02:16] BILL. THE AMERICANS WITH DISABILITY ACT OFTEN REFERRED TO AS ADA HAS THREE MAIN BODIES IN [1:02:21] THERE, WHICH IS TITLE 1, WHICH ADDRESSES EMPLOYMENT. TITLE 2 WHICH ADDRESSES CITY GOVERNMENT. [1:02:27] AND TITLE 3, WHICH ADDRESSES PUBLIC ACCOMMODATIONS. I HAVE TO POINT OUT THAT THERE IS NO WAY FOR ONE DEPARTMENT TO BE [1:02:34] RESPONSIBLE FOR COMPLYING WITH THIS AS WELL AS ASSURING THAT WE GO ABOVE AND BEYOND. SO THIS REALLY IS AN ENTIRE ENTERPRISE [1:02:41] RESPONSIBILITY. TITLE 1 OBVIOUSLY IS IN THE HANDS OF HUMAN RESOURCES, PREDOMINANTLY. [1:02:46] TITLE 2 REALLY IS AROUND ACCESSING CITY GOVERNMENT, WHETHER THAT'S PROGRAMS, [1:02:51] SERVICES, COMING TO CITY COUNCIL MEETINGS, CONTACTING YOUR CITY COUNCILMEMBERS, AS WELL AS A WHOLE SLEW OF OTHER BODIES OF [1:02:59] WORK THAT PEOPLE -- WE WANT TO MAKE SURE PEOPLE HAVE ACCESS TO. AND TITLE 3 IS PUBLIC ACCOMMODATIONS, AND THIS WOULD [1:03:06] BE THINGS THAT WOULD FALL UNDER MANY DIFFERENT DEPARTMENTS, BUT INCLUDING CODE AND CONSTRUCTION [1:03:12] SERVICES, REGULATORY SERVICES, CIVIL RIGHTS, AND BEYOND. [1:03:17] WITHIN THE ADA, ONE OF THE THINGS THAT WE AIM TO DO IS TO MAKE SURE THAT THERE IS AT LEAST ONE PERSON DESIGNATED IN THE [1:03:23] CITY THAT'S UNDER THE TITLE 2, WE CALL THAT THE TITLE 2 QUADERINATOR HERE WITHIN THE CITY OF MINNEAPOLIS AND I HAVE [1:03:29] THE HONOR OF SITTING IN THE POSITION THAT HAS BEEN DESIGNATED BY THE CITY AS BEING THE TITLE 2 COORDINATOR ON BEHALF OF THE CITY OF [1:03:37] MINNEAPOLIS. SO THAT'S PART OF THE REASON WHY WE'RE HERE IS THIS BODY OF WORK IN TERMS OF ASSURING COMPLIANCE SITS WITHIN [1:03:42] OUR DEPARTMENT. BUT I ALSO WANT TO NOTE THAT AS I MENTIONED BEFORE, WE REALLY DO AIM TO GO ABOVE AND BEYOND AND MAKE SURE [1:03:48] THAT WE CREATE A WHOLE CULTURE OF ACCESSIBILITY. I'M GOING TO TURN IT OVER NOW TO OUR COMMUNITY SPECIALIST FOR PEOPLE [1:03:54] WITH DISABILITIES, GUGHTLY BUT THE SIGNIFICANT PIECE IBTHAT POSITION IS GUTHRIE DOES A LOTT OF THE WORK ON A DAILY BASIS, [1:04:00] AND HE'S GOING TO SHARE A LITTLE [1:04:05] BIT ABOUT THAT BUT HE ALWAYS DOES WORK PROMOTING A CULTURE IN [1:04:10] THE CITY OF MINNEAPOLIS ENSURING ALL OF OUR EMPLOYEES KNOW WHAT IT MEANS TO CENTER PEOPLE WITH DISABILITIES. SO WITH THAT, I'M [1:04:16] GOING DO ASK GUTHRIE TO COME UP. >> WELCOME, GUTHRIE. >> YES, GOOD AFTERNOON, CHAIR WONSLEY AND COMMITTEE MEMBERS. [1:04:23] GUTHRIE BYARD, COMMUNITY SPECIALIST FOR PEOPLE WITH DISABILITIES. HAPPY DISABILITY PRIDE MONTH. THE FEW DAYS THAT WE HAVE LEFT [1:04:28] HERE IN JULY. AND ANOTHER PLUG FOR THE AMERICANS WITH DISABILITIES ACT TURNED 35 ON [1:04:35] SATURDAY. ALSO SATURDAY NIGHT THE 35W 35 W BRIDGE, [1:04:44] THERE WERE THE FIVE DISABILITY FRPRIDE FLAG COLORS LIT UP. [1:04:51] EXCITING. I THINK PART OF MY WORK IS ALSO TO BE EXPANDING WHAT IT MEANS TO BE CELEBRATING [1:04:57] HAVING A DISABILITY OR DISABILITIES, TALKING ABOUT DISABILITY PRIDE NOT JUST EMPHASIZING THE AMERICANS WITH [1:05:02] DISABILITIES ACT, SO I'M PROUD THAT TO BE ABLE TO MOVE THAT WORK FORWARDED. SO THERE ARE [1:05:09] FOUR MAIN BUCKETS TO THE WORK THAT I DO. ADA GRIEVANCES AS DIRECTOR MOE HAD MENTIONED, SO [1:05:15] THERE IS AN EMPHASIS ON COMPLIANCE. OBVIOUSLY BUT IN THE WORK THAT I DO AS A COMMUNITY SPECIALIST FOR PEOPLE [1:05:21] WITH DISABILITIES, IT'S IMPORTANT THAT WE'RE GOING BEYOND JUST COMPLIANCE AND LOOKING AT BUILDING BRIDGES WITH [1:05:27] COMMUNITY, BRINGING IN PEOPLE WHO HISTORICALLY HAVE NOT BEEN A PART OF CITY PROGRAMS AND SERVICES THAT'S A HUGE BULK OF [1:05:32] THE WORK THAT I DO. ALSO GOING TO TALK A BIT ABOUT OUR ADA [1:05:39] TRANSITION PLANS AND THE ADA ACACTION PLAN. OUR DIGITAL ACCESSIBILITY EFFORTS THAT ARE [1:05:44] EVER GROWING HERE AND THE CITY'S ADVISORY COMMITTEE ON PEOPLE WITH DISBLTION, I'LL HAND IT OVER TO THE CHAIR OF THAT [1:05:50] COMMITTEE, KEN ROGERS TO TALK ABOUT THE HISTORY OF THAT COMMITTEE. SO ADA GRIEVANCES, [1:05:56] SO AS KAREN MENTIONED, THERE'S THREE MAIN TITLES TO THE ADA. UNDER A DA'S TITLE 2, WHICH IS [1:06:03] CITY AND LOCAL GOVERNMENTS, WE NEED TO HAVE AN ADA GRIEVANCE PROCESS IN PLACE WHICH WE DO. [1:06:09] IT'S ON OUR PUBLIC WEB SITE WITHIN NCR'S SECTION, AND I FIELD ALL OF THOSE ADA [1:06:15] COMPLAINTS THAT COME IN. AND SO WHAT THAT MEANS IS THAT ON ANY GIVEN DAY I COULD BE WORKING [1:06:22] WITH ANY ONE OF OUR DEPARTMENTS. SO TODAY IN FACT I WAS WORKING WITH CODE AND CONSTRUCTION SERVICES. A LOT OF TIMES WE GET [1:06:29] COMPLAINTS ABOUT ELEVATORS BEING OUT AT APARTMENT COMPLEXES. I'LL WORK WITH THE SIDEWALKS [1:06:35] TEAM BECAUSE WE HAVE ISSUES WITH SIDEWALKS BEING BROKEN UP OR I [1:06:42] WORK WITH OUR ADA PED RAMP TEAM BECAUSE OUR CURB CUTS ARE [1:06:47] FALLING APART. THAT KIND OF THING AND HIGHLIGHTING THAT THOSE NEED TO BE ESCALATED. SO THAT'S A TRUE BENEFIT OF MY JOB [1:06:53] IS THAT I CAN WORK WITH ANY ONE OF THE DEPARTMENTS AT ANY GIVEN [1:06:58] TIME. SO I MENTIONED THE ADA TRANSITION PLANS, AND ADA ACTION PLAN. SO UNDER TITLE 2 THE [1:07:04] CITY'S REQUIRED TO HAVE AN ADA TRANSITION PLAN. SO WHILE THAT PRIMARILY RESIDES WITHIN PUBLIC [1:07:10] WORKS, I WORK CLOSELY WITH THEM AND SO FOR FOLKS WHO MAY NOT HAVE GONE THROUGH THAT PLAN, [1:07:16] IT'S UPDATED EVERY TWO YEARS, AND IT LOOKS AT ESSENTIALLY CITY PUBLIC RIGHT-OF-WAY. SO OUR [1:07:22] STREETS, OUR CURB CUTS, SO THE ADA IS 35 YEARS OLD, BUT WE ALL KNOW THAT THERE ARE PLENTY OF [1:07:28] CURB CUTS THATLIC LIKE THEY HAVEN'T BEEN TOUCHED SINCE THEY WERE FIRST PUT IN. AND SO WE [1:07:34] WORK WITH PUBLIC WORKS TO IDENTIFY THE ONES THAT ARE COMING IN AS CONTINUAL COMPLAINTS TO TRY TO ESCALATE [1:07:41] THOSE BECAUSE THE CITY RESIDENTS ARE SAYING, HEY, THESE ARE ONES THAT WE USE A LOT, AND THERE'S ISSUES WITH THEM. ALSO IN 2016, [1:07:50] THE CITY WENT THROUGH A FULL SCALE AUDIT OF ALL OF THE CITY [1:07:55] OWNED AND LEASED FACILITIES, AND SO WITHIN PROPERTY SERVICES THEY HAVE THEIR OWN ADA TRANSITION [1:08:01] PLAN, THIS IS AVAILABLE ON OUR WEB SITE AS WELL THAT GOES THROUGH ALL OF THE DEFICIENCIES [1:08:07] UNDER THE ADA THAT WERE IDENTIFIED, AND SO YOU CAN TAKE A LOOK AT THAT. AS YOU MIGHT [1:08:13] IMAGINE, THERE WERE QUITE A FEW WITH CITY HALL THAT WERE BEING ADDRESSED AS PART OF THE RENOVATION PROCESS. SOME THAT [1:08:19] WERE PART OF LEASED FACILITIES THAT WE NO LONGER HAVE. SO IT'S REALLY IMPORTANT TO BE UPDATING THAT ON AN ANNUAL BASIS TO [1:08:26] REFLECT WHERE WE'RE AT WITH THAT. AND THEN I MENTIONED THE ADA ACTION PLAN SO THIS IS NOT LEGALLY REQUIRED, BUT IT'S A [1:08:34] COMMITMENT THAT THE CITY HAS, AND WITHIN NRC, WE MANAGE THE ADA ACTION PLAN. I'LL TALK A [1:08:40] LITTLE BIT ABOUT THAT IN SUBSEQUENT SLIDES BUT IT'S REALLY IMPORTANT FOR US TO BE PROMOTING THAT WE HAVE AN ADA [1:08:45] ACTION PLAN THAT LOOKS AT WHAT ARE WE DOING TO ADDRESS THE CULTURE OF ACCESSIBILITY AT THE CITY, BE IT PHYSICAL OR DIGITAL. [1:08:52] AND HOW ARE WE BRINGING IN STAFF AS WELL AS COMMUNITY MEMBERS TO KIND OF BETTER UNDERSTAND WHAT [1:08:57] IT MEANS FOR US TO BE MORE ACCESSIBLE BEYOND JUST WHAT IS [1:09:02] REQUIRED UNDER THE ADA. SO I MENTIONED THE ADA ACTION PLAN IN [1:09:10] 2016 THERE WAS AN AUDIT. SO AT THAT TIME THE INITIAL OR CURRENT [1:09:16] ADA ACTION PLAN WAS PUT INTO PLACE. WHEN I ARRIVED TWO YEARS AGO, ONE OF THE FIRST THINGS [1:09:21] THAT I DID WAS START WORKING ON UPDATING THAT ADA ACTION PLAN. SO THERE WAS A ROBUST COMMUNITY [1:09:31] ENGAGEMENT PROCESS LAST SPRING AND SUMMER I WOULD SAY BOTH COMMUNITY AS WELL AS STAFF SO I MET WITH EACH DEPARTMENT, THE HEAD OF EACH DEPARTMENT AS WELL [1:09:37] TO IDENTIFY WHAT IS WORKING, WHAT IS NOT WORKING, WHAT'S YOUR PERCEPTION OF ACCESSIBILITY BE [1:09:42] IT DIGITAL OR PHYSICAL, IN THE WORK THAT YOU DO. AND WHERE CAN WE IMPROVE? AND SO IT WAS [1:09:48] REALLY ROOTED IN COLLABORATION NOT JUST IN COMMUNITY BUT ACROSS ALL OF OF OUR DEPARTMENTS. AND [1:09:54] SO THAT LED TO A RECOMMENDATIONS PLAN, AND RIGHT NOW THE ADA [1:09:59] ACTION PLAN IS UNDER REVIEW BY THE ATTORNEY'S OFFICE, AND THAT WAS PRECEDED BY A MAY PUBLIC [1:10:08] COMMENT PERIOD AND THEN REACHING BACK OUT TO ALL OF THE DEPARTMENTS TO SHARE THAT DRAFT PLAN WITH THEM TO MAKE SURE THAT [1:10:14] THAT ALIGNED WITH THE FEEDBACK THAT THEY PROVIDED BECAUSE REALLY THIS DOES IMPACT EVERY DEPARTMENT. THERE'S REALLY NO [1:10:20] DEPARTMENT THAT IS IMMUNE FROM IMPROVING THE ACSISSABILITY OF THEIR WORK, ESPECIALLY GRUES [1:10:26] GIVEN THE NATURE -- JUST GIVEN US THE NATURE OF US BEING CITY GOVERNMENT EMPLOYEES. DIGITAL [1:10:33] ACCESSIBILITY IS ONE THAT, YOU KNOW, IT'S AN UMBRELLA TERM BUT IT'S EXTREMELY IMPORTANT TO BE AWARE OF. SO WHEN YOU'RE [1:10:38] THINKING ABOUT ALL OF THE PDFs THAT THE CITY HAS ON ITS WEB [1:10:43] SITE, ALL OF THE POWPTSZ THAT ARE PRESENTED, EVERYTHING THAT'S PUBLIC FACING, ARE YOU KNOW THE ANNOUNCEMENT THAT YOU MAKE ABOUT [1:10:53] LIVE CAPTIONING AT THE BEGINNING, ALL OF THAT FALLS UNDER DIGITAL ACCESSIBILITY, ESPECIALLY IF FOLKS ARE STREAMING THESE PRESENTATIONS [1:11:00] ONLINE. AND IN THE SPRING OF '24, THE DEPARTMENT OF JUSTICE ISSUED OUT A RULE SAYING BY BY [1:11:07] THE END OF APRIL OF 2026, THE CITY NEEDS TO BE IN COMPLIANCE WITH WHAT'S KNOWN AS WEB CONTENT [1:11:16] ACCESSIBILITY GUIDELINES, SPECIFICALLY 2.1 LEVEL 2A, SO SINCE THAT RULE WAS MADE, WE'VE [1:11:22] WORKED ACROSS THE ENTERPRISE ON A DEPARTMENT LEVEL, IN PARTICULAR DIRECTOR LEVEL, TO [1:11:28] REALLY UNDERSTAND WHAT IS THE BREADTH AND DEPTH OF THE IMPACT OF THIS RULE. REALLY GETTING AT [1:11:35] THINGS LIKE OUR DASHBOARDS, AGAIN, OUR, THE PDFs THAT WE FIND SOPRIEVE LNT ON OUR WEB [1:11:41] SITES. OUR SOCIAL MEDIA ACCESSIBILITY PRACTICES. THINGS LIKE THAT, REALLY TRYING TO GET [1:11:46] A SENSE OF WHERE ALL OF OUR DIGITAL KIND OF CONTENT RESIDES [1:11:52] AND HOW ACCESSIBLE OR INACCESSIBLE THAT IS. SO WORKING ACROSS KEY DEPARTMENTS LIKE COMMUNICATIONS, THE [1:11:58] ATTORNEY'S OFFICE, I.T., THINGS LIKE THAT AND THINKING ABOUT WEB DEVELOPMENT AND DESIGN IT'S [1:12:03] REALLY CRITICAL THAT WE HAVE THE RIGHT PEOPLE LOOKING AT THAT WORK. AND THEN ON A STAFF LEVEL WE HAVE A COMMUNITY OF PRACTICE [1:12:09] AND SO A LOT OF KEY STAFF I THINK RIGHT NOW UPWARDS OF 30 FOLKS THAT MEET, AND WE JUST [1:12:15] TRAIN EACH OTHER LIKE WE HAVE WORKSHOPS AND WE TALK ABOUT DIFFERENT THINGS SO UPCOMING WE'VE GOT ONE ON ACCESSIBLE [1:12:21] POWERPOINT PRESENTATIONS AND THIS IS ALL ROOTED ON WHAT STAFF MEMBERS ARE SAYING THEY NEED [1:12:27] ASSISTANCEOON. AND SO THAT WORK IS REALLY INTEGRAL AS WELL AS AS WE'RE WORKING TOWARDS THE WCAG [1:12:35] STANDARDS. I SHOULD SAY TOO WE HAVE A DEDICATED CITY TALK ACCESSIBILITY PAGE AND SO THIS [1:12:40] IS A DYNAMIC PAGE IN THAT IT'S UPDATED AS WE'RE DOING ON DEMAND TRAININGS AS WE'RE PUTTING [1:12:45] TOGETHER GUIDES, CHECK LISTS, THINGS LIKE THAT, AND WE'RE CONTINUALLY PROMOTING THROUGH [1:12:51] OUR NEWSLETTERS, OUR INTERNAL NEWSLETTERS AND OUR EXTERNAL NEWSLETTERS TO LET FOLKS KNOW THAT WE ARE ACTIVELY WORKING ON [1:12:59] THIS. I'D BE REMISS IF I DIDN'T MENTION THE UPCOMING ADA AND DISICT PRIDE EVENTS SO THAT'S [1:13:05] THIS WEDNESDAY JULY 30th FROM 5:00 TO 8 P.M., PUBLIC SERVICE BUILDING ROOM 100, AND IT'S A [1:13:12] FREE EVENT. YOU GO TO [1:13:19] WWW.MINNEAPOLISMN.GOV/ADA35. YOU CAN REGISTER AND TAKE A LOOK AT THE PROGRAM THERE. REALLY EXCITED ABOUT THE PROGRAM THIS [1:13:28] YEAR. I MENTIONED -- I [1:13:34] MENTIONED AT THE OUTSET THAT THIS IS NOT JUST ABOUT THE ADA ANNIVERSARY OF DISABILITY PRIDE. [1:13:41] IT'S ABOUT PRIDE NOT JUST PROTECTING AND PRESERVING THE RIGHTS UNDER THE ADA AS A REALLY [1:13:47] IMPORTANT CIVIL RIGHTS LAW FOR THOSE WITH DISABILITIES. AND SO WITH THAT EARLIER THIS MONTH WE [1:13:58] WORKED WITH THE MAYOR'S OFFICE TO WORK ON A PROCLAMATION ON DISABILITY PRIDE. AND LAST [1:14:03] THURSDAY THERE WAS A RESOLUTION HONORING THE 35th ANNIVERSARY OF THE ADA, AND THAT ALSO WILL BE READ OUT AS WELL AND TH [1:14:11] THERE WILL ALSO BE MORE CONVERSATION IN THE FORM OF A PANEL WITH CRITICAL COMMUNITY [1:14:17] MEMBERS, INCLUDING JUSTIN PAIGE WHO IS ASSISTANT ATTORNEY WITHIN THE DEPARTMENT OF JUSTICE TO TALK ABOUT THE LEGAL LANDSCAPE [1:14:23] OF THE ADA GOING FORWARD. UNDERSTANDING JUST THE POLITICAL [1:14:29] CLIMATE AND THE RISK FOR FOLKS WITH DISABILITIES RIGHT NOW. I THINK THAT'S REALLY IMPORTANT. [1:14:35] ALSO BE A CONVERSATION ABOUT DISABILITY PRIDE MONTH, HOW ST. STARTED AS WELL AS KIND OF BACKGROUND ON THE DISABILITY [1:14:41] PRIDE FLAG. I'M NOW GOING TO HAND IT OVER TO THE CHAIR OF THE [1:14:47] ADVISORY COMMITTEEOON PEOPLE WITH DISABILITIES, KEN ROGERS. TO TALK ABOUT THE COMMITTEE AND [1:14:53] OVERVIEW OF THE COMMITTEE, AND HOW THE COMMITTEE IS GOING TO WORK WITH YOU ALL GOING [1:14:59] FORWARD. >>> HELLO, KEN. >>> MICROPHONE IS RIGHT HERE. [1:15:06] >> OKAY, THANK YOU. THANK YOU. >> MM-HMM. >> GOOD AFTERNOON, CHAIR WONSLEY AND COMMITTEE MEMBERS. CAN YOU [1:15:12] HEAR ME OKAY. >> YEP. >> GOOD. MY NAME IS KEN ROGERS. I'M THE CURRENT CHAIR OF THE [1:15:17] MINNEAPOLIS ADVISORY COMMITTEE ON PEOPLE WITH DISABILITIES. AND I'M VERY PLEASED TO ANNOUNCE TO YOU THIS IS SOMETHING WE HAVE [1:15:24] NOT EVER BUN ABLE TO DO IN MY TENURE ON THIS COMMITTEE IS TO ANNOUNCE THAT WE HAVE A FULL 15 [1:15:31] MEMBER APPOINTED COMMITTEE. IT'S A FIRST. [APPLAUSE] [1:15:36] THANK YOU. AND THE REASON WHY I THINK WE'VE BEEN ABLE TO HAVE THIS OCSES OF HAVING ALL OF OUR [1:15:42] SEATS FILLED IS DUE TO THE WORK THAT GUTHRIE HAS DONE BEHIND THE SCENES TO MAKE SURE THAT THE OUR [1:15:49] COMMUNICATIONS GOT OUT VERY WIDELY TO OUR COMMUNITY. WE HAVE TRIED OVER THE YEARS, AND [1:15:55] TRIED AND TRIED AND TRIED, BUT WE HAVEN'T HAD A STAFF PERSON THAT'S BEEN DEDICATED TO [1:16:02] SUPPORTING OUR COMMITTEE AS FULLY AS WE DO TODAY. FOR THAT I'M ETERNALLY GRATEFUL TO THE [1:16:09] NEIGHBORHOOD COMMUNITY RELATIONS OFFICE FOR MAKING THAT A PRIORITY AND REALLY PUTTING INTO [1:16:17] CONTEXT THE FACT THAT THE CITY REALLY DOES SUPPORT BEING [1:16:24] INCLUSIVE, AND ACCESSIBLE TO ALL OF ITS CITIZENS, INCLUDING PEOPLE WITH DISABILITIES. WE'VE [1:16:29] BEEN SORT OF IN THE PAST LEFT TO DO OUR WORK WITHOUT A LOT OF STRUCTURE OR SUPPORT. AND WE'VE [1:16:36] DONE THAT. WE'VE DONE THAT. BUT WITH A FULL COMPLEMENT OF [1:16:43] MEMBERS, OF 15 MEMBERS, THE SKY IS THE LIMIT. WE CAN REALLY ADVANCE OUR AGENDA AND MOVE [1:16:50] FORWARD, AND SPEAKING OF AGENDA, LET ME JUST SAY IN SHORT, OUR AGENDA IS TO MAKE AND ENSURE [1:17:00] PROVIDE SUPPORT TO EVERY CITY DEPARTMENT TO ENSURE THAT EVERY [1:17:05] ACTIVITY, EVERY PROGRAM, EVERY PLAN, EVERY POLICY, INCLUDES [1:17:10] PEOPLE WITH DISABILITIES, AND WHAT THEIR NEEDS MIGHT BE. THERE SHOULD BE NO LONGER [1:17:16] ANYBODY NOT ABLE TO ACCESS SOMETHING, WHETHER IT'S A PARADE, WHETHER IT'S AN EVENT ON [1:17:22] NICOLLET MALL, OR A WEB PAGE, MAKES ME A LITTLE NERVOUS LISTENING TO THE PRESENTATION [1:17:28] EARLIER ABOUT ALL THE DASHBOARDS. I JUST HAVE TO TELL YOU FROM MY PERSPECTIVE, I HAVE [1:17:35] NOT MET TOO MANY DASHBOARDS THAT ARE FULLY ACCESSIBLE FOR PEOPLE LIKE ME WHO USE SCREEN READERS [1:17:40] TO ACCESS DIGITAL EQUIPMENT. OR DATA. SO I'M REALLY GOING TO [1:17:45] LOOK AT THAT AND MAKE SURE, AND NOT TO POINT A FINGER THAT [1:17:50] SOMETHING'S NOT WORKING. BUT OUR GOAL AS A COMMITTEE IS TO BE [1:17:57] A RESOURCE. WE ARE PEOPLE THAT LIVE EVERY DAY WITH THISSABILITIES. WE CAN'T TAKE THEM OFF. WE CAN'T TAKE A [1:18:03] BREAK. WE KNOW WHAT IT'S LIKE TO EXIST WITH OUR DISABILITIES. [1:18:09] WE DO NOT EXPECT THAT EVERYBODY ELSE THAT DOES NOT LIVE WITH A DISABILITY UNDERSTANDS OUR [1:18:14] PERSPECTIVE OR WHERE WE'RE COMING FROM. SO THIS IS THE BEAUTY OF OUR COMMITTEE. THE MINNEAPOLIS ADVISORY COMMITTEE [1:18:21] ON PEOPLE WITH DISABILITIES IS TO SERVE AS THE RESOURCE, THE, [1:18:26] THE PLACE TO COME WHEN YOU'RE NOT SURE. PUBLIC WORKS IS A [1:18:31] GREAT EXAMPLE. THEY COME TO US WITH A PLAN IN MIND. THIS IS WHAT WE HAVE IN MIND. WE'RE [1:18:37] GOING TO DO X, Y, Z, AND WHAT'S YOUR, WHAT'S YOUR INPUT? AND [1:18:42] THEN THE DISABILITY MEMBERS GIVE THEM THEIR INPUT. WELL, THIS SOUNDS LIKE A GREAT THING BUT [1:18:48] FOR ME, AND MY COMMUNITY, I NEED WHATEVER IT IS. AND THEN THEY [1:18:53] TAKE NOTE OF THAT, TAKE THAT BACK, REWORK THE PLAN, REWORK THE PROGRAM, AND THEN DEVISE AND [1:19:00] IMPLEMENT A PROGRAM THAT WORKS FOR EVERYBODY. OUR ADVICE ISN'T [1:19:09] ALWAYS TAKEN. MUCH TOO OUR CHAGRIN, BUT WE STILL PROVIDE IT. AND THAT'S -- WE CAN'T MAKE [1:19:15] ANY DEPARTMENT DO ANYTHING. BUT IF WE DO OUR WORK COLLABORATIVELY, AND AS A [1:19:21] RESOURCE, TO THE CITY AND TO ALL THE DEPARTMENTS, TO THE S CITY COUNCIL, TO THE MAYOR'S [1:19:27] OFFICE, IF WE DO OUR WORK EFFECTIVELY, WE CAN HELP REDUCE THE LEGAL LIABILITY THAT WE HAVE AS A COMMUNITY, AS AN [1:19:35] ORGANIZATION, AND I DO WANT TO JUST SHARE WITH YOU THE NUMBER OF LAWSUITS THAT CITIES ACROSS [1:19:42] THE NATION ARE GETTING THESE DAYS IS INCREASING [1:19:48] EXPONENTIALLY. PEOPLE WITH DISABILITIES ARE NOT SATISFIED WITH THE STATUS QUO ANYMORE. [1:19:55] IT'S BEEN 35 YEARS. IT SHOULDN'T BE SOMETHING THAT NEEDS TO BE AN AFTERTHOUGHT, AND [1:20:01] SO A LOT OF PEOPLE ARE FILING LAWSUITS AGAINST CITY GOVERNMENTS THAT AREN'T STEPPING [1:20:07] UP. AND THAT'S OUR CHARGE AS A COMMITTEE IS TO REDUCE THAT LIABILITY BY REALLY GIVING GOOD [1:20:14] ADVICE AND GOOD RECOMMENDATIONS. AND THAT'S OUR GOAL. WE DON'T WANT TO TELL PEOPLE WHAT TO DO. [1:20:20] WE WANT TO WORK WITH PEOPLE TO HELP THEM UNDERSTAND WHAT IT IS THAT OUR COMMUNITY HAS A AS [1:20:27] SPECIFIC NEEDS THAT NEED TO BE ADDRESSED BECAUSE IT'S THE LAW [1:20:32] AND IT NEEDS TO BE ADDRESSED BECAUSE IT'S THE RIGHT THING FOR OUR CITY TO DO TO BE FULLY INCLUSIVE AND ACCESSIBLE. WE [1:20:38] WERE ESTABLISHED IN 1973, AND HAVE STRUGGLED ALONG ALL THESE [1:20:44] YEARS. THE COMM COMMITTEE ITSELF HAS TRANSITIONED FROM LOT OF DIFFERENT MODELS IN THE PAST, [1:20:52] BUT I STRONGLY BELIEVE THAT MEMBERS THAT SIT ON OUR [1:20:57] COMMITTEE HAVE AN EXPERTISE. IT'S WHAT THEY LIVE WITH EVERY DAY. THEY KNOW WHAT IT'S LIKE, [1:21:03] AND WE KNOW THAT OTHER PEOPLE DON'T KNOW WHAT WE EXPERIENCE. SO IT'S OUR RESPONSIBILITY AND [1:21:10] DUTY TO SHARE THAT INFORMATION SO THAT WE CAN END UP CREATING A MUCH MORE ACCESSIBLE AND FULLY [1:21:18] INCLUSIVE PROJECT OR ACTIVITY OR POLICY. SO SOMETIMES YOU KNOW [1:21:23] IN THE PAST I'VE HEARD WE'RE THE DISABILITY POLICE. MAYBE IN THE PAST WE HAD THAT REPUTATION, BUT [1:21:30] TODAY WE WANT TO BE THE RESOURCE THAT EVERYBODY COMES TO IN ORDER TO GET FEEDBACK ON WHAT IS IT [1:21:37] THAT OUR COMMUNITY NEEDS THAT IS DIFFERENT FROM THEIR OWN AWARENESS. SHARING OUR [1:21:44] PERCEPTIONS AND AWARENESS OF WHAT IT'S LIKE TO LIVE IN OUR SHOES CAN REALLY HELP US ENSURE [1:21:51] THAT OUR PROGRAMS ARE FULLY ACCESSIBLE TO EVERYONE. SO THAT'S OUR GOAL. THAT'S WHAT WE [1:21:57] WISH TO DO, AND I HAVE TO JUST IN CLOSING SAY ONE THING. [1:22:02] COMMUNITY RELATIONS DEPARTMENT HAS BEEN OUR PARTNER THROUGH IT ALL. YOU KNOW, OVER THE YEARS, [1:22:10] STAFF COME AND GO. DEPARTMENTS CHANGE. LEADERSHIP. WE HAVE [1:22:16] BEEN PROMISED MANY, MANY YEARS AGO THAT WE WOULD HAVE REALLY [1:22:21] DEDICATED SUPPORT, AND WHILE WE MAY HAVE ARGUABLY HAD SUPPORT [1:22:28] FROM THE OFFICE, UNTIL GUTHRIE WAS HIRED AS THE DISABILITY SPECIALIST, WE HAD NOT HAD [1:22:36] DIRECT SUPPORT LIKE WE NOW HAVE. AND I THINK IT'S BECAUSE OF THAT AND BECAUSE OF THAT SINGLE MOVE [1:22:42] WE HAVE BEEN ABLE TO BE MUCH MORE SUCCESSFUL IN OUR RECOMMENDATIONS AND OUR [1:22:49] COLLABORATION WITH CITY DEPARTMENTS, AND WITH CITY COUNCIL, AND WITH THE MAYOR'S [1:22:55] OFFICE. SO I COMMEND YOU ON THE WORK THAT YOU DO AND TRYING TO [1:23:01] KEEP ABREAST OF ALL OF THE PROJECTS GOING ON. IT'S MY ROLE TO MAKE SURE THAT PEOPLE ARE [1:23:08] DISABILITIES GET INCLUDED AND NOT LEFT OUT ALONG THE WAY. WE HAVE A PHRASE IN OUR COMMUNITY, [1:23:13] NOTHING ABOUT US WITHOUT US. WE JUST WANT TO BE AT THE TABLE. BECAUSE THAT'S WHEN THE [1:23:20] COLLABORATION HAPPENS. THAT'S WHEN THE NETWORKING HAPPENS. THAT'S WHEN LEARNING HAPPENS. AND AGAIN, WE DON'T EXPECT [1:23:27] PEOPLE TO UNDERSTAND WITHOUT HAVING SOME KIND OF COLLABORATION, WHAT IT'S LIKE LIVING A DIFFERENT KIND OF A [1:23:34] LIFE THAN WHAT SOMEONE MAY HAVE AS THEIR OWN EXPERIENCES. SO AGAIN, THANK YOU FOR THIS OPPORTUNITY TO SHARE A LITTLE [1:23:40] BIT ABOUT OUR COMMITTEE. AS YOU CAN TELL, I'M VERY PASSIONATE ABOUT THE WORK WE DO, VERY [1:23:46] PASSIONATE ABILITY THIS COMMITTEE, AND, WE WANT TO DO THE BEST, AND WE SERVE AS A RESOURCE TO YOU AS WELL. SO [1:23:53] THANK YOU, WITH THAT, ANY QUESTIONS FOR US? >> THANK YOU SO MUCH, KEN. ALSO [1:24:00] A SHOUT-OUT TO GUTHRIE. >> THANK YOU, WE ARE FINISHED. [1:24:07] WE WILL STAND FOR QUESTIONS. >> AWESOME. I SEE COUNCILMEMBER CASHMAN IN QUEUE. >> THANK YOU SO MUCH, CHAIR [1:24:14] WONSLEY. DIRECTOR MOE, GUTHRIE, AND KEN, FOR THE PRESENTATION. I JUST HAD A QUICK QUESTION [1:24:19] ABOUT YOUR INTERACTION WITH REGULATORY SERVICES. AND THEN THE REASON I ASK THIS IS THERE [1:24:24] IS A 36 STORY HIGH RISE IN MY WARD THAT RECENTLY HAD ALMOST [1:24:29] ALL OF ITS ELEVATORS BREAK TO THE POINT WHERE THEY WERE DOWN TO ONE ELEVATOR FOR NEARLY 500 [1:24:36] RESIDENTS. AND IT WAS TAKING 20, 30, 40 MINUTES FOR THAT ELEVATOR TO COME, WHICH IS VERY [1:24:42] DANGEROUS OBVIOUSLY. AND SO WHEN LIKE DO YOU HAVE ANY PROCESS BY WHICH YOU GET 3-1-1 [1:24:48] COMPLAINTS LIKE THIS FOR RESIDENTS TO BE ABLE TO REALLY JUST ASSIST WITH PUTTING URGENCY [1:24:55] ON YOU KNOW INSPECTORS AND OTHER FOLKS TO ADDRESS THESE KINDS OF HOUSING ISSUES, WHEN THEY ARE [1:25:01] CLEARLY LIKE DANGEROUS TO THE WELL-BEING OF THE RESIDENTS THERE? >> MM-HMM. CHAIR WONSLEY, COUNCILMEMBER CASHMAN, I'M GOING [1:25:07] TO HAVE GUTHRIE ANSWER THE QUESTION AND EXPLAIN THE 3-1-1 [1:25:12] PROCESS. >> THANK YOU, COUNCILMEMBER CASHMAN AND COMMITTEE. YEAH, SO, WHEN FOLKS SUBMIT A [1:25:19] COMPLAINT THROUGH 3-1-1, WHAT I HAVE DONE IN THE TIME THAT I'VE BEEN HERE AS WELL IS MAKE SURE [1:25:24] THAT FOLKS CAN CHECK THAT THERE'S AN ACCESSIBLE ISSUE AND THAT FLAGS ME SPECIFICALLY, SO I [1:25:30] GET THOSE IN MORE REALTIME NAN TRYING TO FIND IT -- THAN TRYING [1:25:36] TO FIND IT IN ANY OTHER METHOD. AND THEN TO YOUR POINT ABOUT THE ELEVATORS BEING OUT, THAT IS ONE THAT I THINK I MENTIONED DURING [1:25:42] MY PRESENTATION AS WELL THAT IS HAPPENING QUITE A BIT. AND SO A LOT OF TIMES. WE UNDERSTAND [1:25:51] ELEVATORS ARE GOING TO GO OUT. IT'S MORE IMPORTANTLY HOW QUICKLY ARE THEY GOING TO BE FIXED AND WHAT IS IT [1:25:56] COMMUNICATION TO THE RESIDENTS WHEN ELEVATORS GO OUT. SO LOT OF TIMES I'M WORKING WITH THE INDIVIDUAL TO FIND OUT HOW LONG HAS THE ELEVATOR OR ELEVATORS [1:26:02] BEEN OUT, WHA WHAT HAS THE COMMUNICATION BEEN LIKE FROM THE PROPERTY MANAGEMENT COMPANY IF NOT THE BUILDING OWNER, WHAT [1:26:10] COMMITMENTS HAVE BEEN MADE IF THERE HAS BEEN NO COMMUNICATION, CAN YOU GET ME CONTACT [1:26:16] INFORMATIONX WE CAN IDENTIFY WHO THE PROPERTY MANAGEMENT COMPANY IS OR THE OWNER IS. WHILE ALSO [1:26:23] NOTIFYING HOUSING LIAISONS THAT THESE ISSUES OCCURRING BECAUSE IN SOME CASES, THERE NEEDS TO BE [1:26:29] SOME TEMPORARY PROCESSES PUT IN PLACE AS FAR AS NOTIFYING OTHER [1:26:37] RESIDENTS OR FAMILY MEMBERS ABOUT THE NEED TO RUN ERRANTS, THINGS OF THAT -- ERRANDS, THINGS OF THAT NATURE, BUT ALSO [1:26:44] PLACING ON THE PROPERTY MANAGEMENT COMPANY OR OWNER THE EXPECTATION THAT THESE ISSUES ARE ADDRESSED AS SOON AS [1:26:52] POSSIBLE. AND IN TAKING IN GOOD FAITH THAT THEY ARE WORKING AS QUICKLY AS POSSIBLE TO ADDRESS THESE ISSUES BUT WE ARE NOTICING [1:26:57] THAT THEIR HAPPENING QUITE A BIT, AND WHERE I THINK ALSO [1:27:03] WREGLATORY SERVICES CAN COME INTO PLAY TOO IS LOOKING AT ELEVATORS BEING OUT OF [1:27:09] COMPLIANCE WHERE THEY'RE NO LONGER VALID, WHERE THE PERMITS ARE OUTDATED, AND FINDING OUT IF THE PERMITS ARE OUT DATED, YOU [1:27:17] KNOW, THEN BEING ABLE TO ACTUALLY GO AND CITE THEM IF NECESSARY. BUT THE EXPECTATION IS ALWAYS TO TRY TO COMMUNICATE [1:27:23] AS MUCH AS POSSIBLE WHAT MIGHT BE GOING ON AND ASSUMING THAT IF AN ELEVATOR IS OUT THAT THEY ARE WORKING AS QUICKLY AS POSSIBLE [1:27:29] TO RECTIFY THE ISSUE, BUT IT CAN BE A COMPLEX ISSUE FOR SURE. AND SO IN SOME CASES, TOO, WHERE [1:27:35] IT MIGHT BE OUT FOR QUITE AWHILE, WE'RE LOOKING AT REQUESTING REASONABLE ACCOMMODATIONS SO WE MIGHT BE [1:27:41] ASKING FOR A VACANT APARTMENT COMPLEX ON THE MAIN FLOOR THAT [1:27:46] SOMEBODY CAN TEMPORARY MOVE TO IF NECESSARY IF THIS IS GOING TO BE A LONG-TERM ELEVATOR OUTAGE, [1:27:52] AND IN SOME CASES THOSE HAVE, THAT HAS HAPPENED. BUT I WOULD SAY MORE OFTEN THAN NOT IT'S AN [1:27:57] ELEVATOR THAT'S OUT FOR A VERY SHORT PERIOD OF TIME, BUT IT'S THE OWNERS OR THE PROPERTY [1:28:03] MANAGEMENT COMPANY THAT'S NOT PROPERLY COMMUNICATING THAT IN REALTIME, PUTTING UP SIGNAGE, [1:28:08] WHATEVER THEIR LISTSERVE, HOWEVER ELSE THEY'RE GETTING MASS COMMUNICATION OUT TO. SO THAT CAN CERTAINLY BE AN ISSUE. [1:28:14] BUT I THINK WHERE I COME IN IS JUST BEING THAT GLUE AND FIGURING OUT HOW DO WE BRING IN SOME OF THESE DIFFERENT [1:28:19] DEPARTMENTS REALLY IDENTIFYING THESE ISSUES, AND FLAG THEM IF THE REPEAT ISSUES AT CERTAIN [1:28:24] APARTMENT COMPLEXES. >> YEAH, THANK YOU FOR BEING A RESOURCE, YOU KNOW, TO THE CITY [1:28:29] DEPARTMENTS BUT ALSO TO RESIDENTS BECAUSE I THINK THERE IS A LOT OF FOLKS WHO STILL DON'T KNOW ABOUT 3-1-1, AND I'M [1:28:37] ALWAYS TRYING TO TALK TO RESIDENTS LIKE PLEASE, YOU KNOW, MAKE THESE CASES SO THAT THE CITY CAN BE THERE FOR YOU. AND [1:28:43] SO I THINK THERE'S ALWAYS SO MUCH MORE TO DO TO JUST REMIND RESIDENTS THAT WE'RE HERE FOR [1:28:49] THEM, AND I THINK YOU KNOW THIS IS ONE OF THOSE WAYS YOU AND YOUR ROLE ARE DOING A GOOD JOB OF BEING AVAILABLE TO RESIDENTS [1:28:55] WHO DO NEED HELP, LIKE IN THIS CASE AND LPM, SO THANK YOU. [1:29:04] >> AWESOME. I DON'T SEE ANYONE ELSE IN QUEUE. FINAL WORD? >> CHAIR WONSLEY, CAN I JUST ONE [1:29:11] ADDITIONAL PIECE IN RESPONSE TO COUNCILMEMBER CASHMAN'S QUESTIONS. I WILL SAY EVERY YEAR I COME UP HERE FOR THE [1:29:17] BUDGET ADDRESS, I OFFER FOR FOLKS TO LOOK AT THE DASHBOARD THAT WE'VE HAD ON OUR WEB SITE FOR A NUMBER OF YEARS AND WE DO [1:29:23] ACTUALLY TRACK THE NUMBER OF CALLS THAT COME INTO 3-1-1 AND AS GUTHRIE MENTION SHOULD OF [1:29:28] THOSE ARE GOING TO BE REFERENCES TO OTHER CITY DEPARTMENTS LIKE REGULATORY SERVICES OR OTHER DEPARTMENTS THAT MAY BE ABLE TO ASSIST IN ADDRESSING THE [1:29:35] INACCESSIBILITY, BUT LOT OF TIMES THOSE ARE ALSO TO OTHER GOVERNMENT ENTITIES OR TO PRIVATE BUSINESS OWNERS. WE ALSO TRACK THOSE CALLS AND REFER [1:29:43] THOSE CALLS TO THE APPROPRIATE PLACE SO YOU CAN ACTUALLY GO TO OUR DASHBOARD TO SEE THE NUMBER OF CALLS. I THINK ONE OF THE [1:29:49] THINGS THAT WILL HAPPEN IN THE COMING YEARS AS GUTHRIE IS WORKING WITH 3-1-1 AND WITH OTHER DEPARTMENTS TO REALLY HONE [1:29:55] IN ON THE TYPE OF CALLS THAT SHOULD BE COMING OUR WAY, YOU MAY SEE SOME SHIFT BUT AT UP [1:30:02] TO THIS POINT YOU CAN SEE A HISTORICAL REFERENCE TO THE TYPES OF CALLS THAT COME IN EVERY YEAR. >> THANK YOU FOR THAT AND I JUST [1:30:08] HAD A QUICK QUESTION REGARDING THE UPDATED ADA PLAN THAT'S CURRENTLY UNDER REVIEW BY THE [1:30:14] CITY ATTORNEY'S OFFICE. DO WE HAVE A TENTATIVE TIMELINE WHEN THAT ASSUMING THEY, YOU KNOW, [1:30:20] PROCEED, PRETTY STRAIGHTFORWARD. LIKE TARGETED GOAL FOR THAT TO BE PUBLISHED. >> CHAIR WONSLEY, THANK YOU SO [1:30:26] MUCH FOR THE QUESTION. I WILL SAY THE CITY ATTORNEY HAS BEEN A GREAT PARTNER WITH US THROUGHOUT THIS ENTIRE PROCESS, AND I ALSO [1:30:34] DO WANT TO ACKNOWLEDGE THAT THERE WAS QUITE A BIT OF ENGAGEMENT THAT GUTHRIE LED BOTH INTERNALLY WITH THE CITY AND [1:30:40] WITH STAFF AND DEPARTMENT HEADS AND WITH COMMITTEE MEMBERS. I THINK IT'S AT THIS POINT ANY DAY NOW IS OUR EXPECTATION. WE'RE [1:30:45] REALLY HOPING TO GET IT FINALIZED AND THEN JUST GO THROUGH THE PROCESS OF INFORMING [1:30:50] FOLKS AND POSTING IT ON OUR WEB SITE. WE'LL MAKE SURE TO SEND AN EMAIL TO ALL OF YOU AS WELL AS SEND SOMETHING OUT THROUGH [1:30:56] OUR NEWSLETTER SO COMMITTEE MEMBERS KNOW THE ACTION PLAN IS UPDATED. >> YES, AWESOME. SUPER [1:31:03] APPRECIATE THAT. LOOK FORWARD TO RECEIVING THAT EMAIL. I'LL DOUBLE DOWN ON KEN'S COMMENTS FOR COUNCILMEMBERS TO GO VISIT [1:31:09] THE ADVISORY BODY ON PEOPLE WITH DISABILITIES. THEY WERE A NICE BUNCH WHEN I WENT. DIDN'T GET [1:31:16] TOO MUCH SMOKE, SO THAT WAS GREAT. CAN'T PROMISE THAT FOR EVERYONE, BUT DEFINITELY ENCOURAGE MY COLLEAGUES TO GO [1:31:23] VISIT, AND IF THERE ARE OTHER OR UPCOMING LEGISLATIVE ITEMS THAT [1:31:28] COLLEAGUES ARE MOVING TORWARD WITH, PLEASE ALSO USE IT AS AN OPPORTUNITY TO ENGAGE WITH OUR [1:31:36] ADVISORY BOARD AROUND DISABILITIES AND AND ACCESSIBILITY MATTERS BUT ALL OF [1:31:41] OUR BOARDS. I THINK YOU HIT ON A PIECE OF IEWFNTIMES OUR ADVISORY BOARDS AND COMMISSIONS [1:31:47] FEELING UNDERUTILIZED, AND THEY ARE ALSO IN ADDITION TO STAFF ARE SUBJECT MATTER EXPERTS, AND WANTED TO MAKE SURE THAT WE'RE [1:31:53] FULLY UTILIZING YOU ALL IN YOUR EXPERTISE AS WE'RE ALSO WORKING TO MAKE THE CITY BETTER AND MORE [1:31:59] ACCESSIBLE AND INCLUSIVE. SO JUST WANTED TO PLUG THAT IF YOU ALSO HAVEN'T CONNECTED WITH YOUR OWN APPOINTEE, WHICH THAT'S ALSO [1:32:06] VERY EXCITING TO HEAR THAT WE HAVE A FULL BOARD. CASEY CLERK [1:32:13] CARL WILL BE VERY HAPPY TO HEAR THAT. >> YES, AND YOU CAN COME MEET YOUR REPRESENTATIVE THIS WEDNESDAY AT THE EVENT THAT [1:32:18] WE'RE HAVING OVER AT THE PUBLIC SERVICE BUILDING, SO PLEASE COME OUT AND JOIN US. [1:32:24] >> DOUBLE PLUG. WILL THERE BE SNACKS? >> YES, THERE WILL BE FOOD. YES, THERE WILL BE FOOD. [LAUGHTER] >> WE LIKE THAT. OKAY. [1:32:30] [LAUGHTER] BUT AWESOME. AWESOME. THANK YOU SEE MUCH. DIRECTOR MOE AND GUTHRIE AND KEN FOR JOINING AND [1:32:36] GIVING THAT PRESENTATION. I WILL ASK THE CLERKS TO RECEIVE AND FILE THAT PRESENTATION AS [1:32:42] WELL, AND WITH THAT, WE HAVE CONCLUDED ALL BUSINESS ON OUR AGENDA TODAY. SO WITH THAT, I [1:32:47] CALL THIS MEETING ADJOURNED. [1:32:53]