[0:00] Do you know when to call 311 and when to call 911?  We asked folks about a few different scenarios.   [0:06] Your neighbors across the alley have been setting  off fireworks late at night for days. Who should   [0:11] you call? 311. 911. 311. What if it's kids  setting them off? 311. 911. 911. You return   [0:22] home from vacation to find that someone broke  into your garage and stole several tools and   [0:26] a lawnmower. Who should you call? Probably 311  if the person isn't there right away. 911. 911.   [0:35] You parked your car in front of your home and  now it's missing. Who should you call? That's   [0:39] probably a 911. I don't know, maybe a 311 though.  Police I guess. 911. And last night you witnessed   [0:48] a stranger walking down the street and looking  into cars and house windows. Who should you call?   [0:53] 311. Maybe 911. 311. What if you saw it happen 5  minutes ago? I would call 911 then. I don't know   [1:02] actually. 911. You find a purse on your lawn you  suspect it's stolen. Who should you call? 311. I   [1:10] keep hitting 911, but I guess, it was supposed  to be 311? You wake up to find someone smashed   [1:16] the window of your SUV and took your CD player.  Who should you call? 311. You said it's past,   [1:22] right? Yeah, 311. What if they also took your  handgun from the glove compartment? 911. 911. 911.  [1:32] For emergencies call 911, for non-emergencies  call 311. Knowing who to call can help everyone   [1:38] get the right services at the right time,  and that makes us safer together. [Applause]