RecordingTranscript availableAnalysis ready2:47
Chief Steve Wiley - 39 Years of Service
South Washington County SchoolsSunday, December 21, 2025
Watch on original sourceFire department history and traditions
Chief's reflection on service and community relations
Customer service approach in firefighting
2018 regional rescue of the year incident
Support from family members in paid-on-call departments
Full Document Analysis
Notable Quotes (2)
If you do everything through a customer service lens, you'll never go wrong.
Customer service approachSpeaking on how to approach community assistance.
Being a paid on call department, we couldn't do this without our family.
Family supportAcknowledging the sacrifices made by families of firefighters.
People (1)
Unnamed ChiefFire ChiefReflecting on career, community relationships, and family support.
1 quote
Reflecting on career, community relationships, and family support.
“If you do everything through a customer service lens, you'll never go wrong.”
Reflecting on the philosophy of firefighting.
Places Mentioned
Newport
Events & Meetings (1)
- 2018: Regional rescue incident involving a train strike