Woodbury Council explores new rules for door-to-door solicitors
The Woodbury City Council held a workshop on March 11 to discuss how to manage a surge in solicitor permit applications and related public safety concerns. Staff presented three options for changing city rules, recommending either banning solicitation with exceptions or charging permit fees.
Woodbury's solicitor permit process is straining city resources. Applications have more than doubled in two years—from 195 in 2023 to 397 in 2025—creating administrative headaches for staff who process permits and track uncollected badges. Police responded to 43 calls for service related to solicitors last year, and the city has struggled to conduct thorough background checks on out-of-state applicants, with 40 percent of 2025 applicants coming from outside Minnesota.
City Administrator Jeffrey J. Dahl explained the financial impact: "Currently, the fiscal implication of allowing solicitation to occur in Woodbury is in the form of administrative and operational costs." Staff presented three paths forward. Option one would amend the city code to prohibit soliciting with certain exceptions. Option two would implement a permit fee, similar to systems used in nearby cities like Oakdale, Blaine, and Stillwater. Option three would maintain the existing ordinance. Dahl said options one or two "may help address the growing administrative and enforcement burden, resident complaints, and gaps in background checks for out-of-state applicants."
No formal vote was taken during the workshop, which was designed to gather council input and build consensus before any ordinance changes move forward.
In a separate informational session, staff showcased two new public safety vehicles funded through the city's capital improvement plans. The Police Division's new armored vehicle, which cost $205,000, will help officers respond safely to high-risk situations involving weapons. The Fire Division's new 100-foot ladder truck, funded over three years for $2.1 million, will serve the city's growing number of multi-story residential and commercial buildings, enhancing rescue and fire suppression capabilities. Both vehicles were presented for informational purposes only, with no votes required.
This story was created by artificial intelligence (a large language model) based on the proceedings captured in the video below.
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Other Topics from This Document
Public Safety Vehicle Showcase: Police Armored Vehicle and Fire Ladder Truck
▸Meeting Analysis
“Staff will provide an overview of the City’s current solicitor permit process, outlining key operational challenges and public concerns.”
“Options one or two are recommended by staff as they may help address the growing administrative and enforcement burden, resident complaints, and gaps in background checks for out-of-state applicants.”
“Currently, the fiscal implication of allowing solicitation to occur in Woodbury is in the form of administrative and operational costs.”
“Staff will provide an informational walk through of the Police Division’s armored vehicle and the Fire Division's ladder truck.”
“The Police armored suburban will enhance our ability to respond to high‑risk situations safely and efficiently by providing rapid deployment to incidents where weapons may be present, while also offering ballistic protection against firearm threats.”
“The Fire ladder truck is designed with the latest technology and improved operator-friendly functions that increase efficiency and safety.”
▸Source Document
---
## author: Davis, Allison
date: D:20260305155230-06'00'
---
## City Council Workshop Meeting
## Ash Conference Rooms
March 11, 2026 | 5:30 PM
This City Council Workshop meeting is taking place virtually and at Woodbury City Hall in the Ash
Conference Rooms. Members of the public may attend the meeting in person and may also join the
meeting using a computer, tablet, or smartphone and accessing the virtual meeting link at
woodburymn.gov/VirtualMeetings.
Public comments will be accepted during the meeting both in person and virtually. Virtual
questions should be submitted via the online Q&A feature within the virtual meeting link.
Questions regarding the meeting will be taken between the hours of 8:00 a.m. to 4:30 p.m. at
651-714-3524 or at council@woodburymn.gov. Questions received after 4:30 p.m. will be
responded to in the next three to seven business days.
Please note that all agenda times are estimates. Unfinished workshop items will be carried over
to the end of the Council meeting.
5:00 p.m.Dinner – Birch Conference Room
The intent of the workshop session is to provide a forum for City Council and City staff to discuss
more in-depth Council items, exchanging viewpoints and visions prior to the item being set for
Council action at a regular meeting of the City Council. Workshop sessions are neither a public
hearing nor an open microphone session. No formal votes will be taken and any direction from
Council will be in consensus format. The workshop session is not recorded.
## Workshop Agenda
## 1.Workshop Discussion Items
1A.Discussion of Solicitor Permits and Proposed Ordinance Changes 26-37
1B.Public Safety Vehicle Showcase: Police Armored Vehicle and Fire Ladder Truck 26-38
2.Administrator Comments and Updates*
## 3.Mayor and City Council Comments and Commission Liaison Updates*
4.Adjournment
## Watch the Live Meeting
## Woodbury City Council Workshop Agenda
March 11, 2026 | 5:30 PM
Items under comments and updates are intended to be informational or of brief inquiry.
More substantial discussion of matters under comments and updates should be scheduled
for a future agenda.
The City of Woodbury is subject to Title II of the Americans with Disabilities Act, which prohibits discrimination on the
basis of disability by public entities. The City is committed to full implementation of the Act to our services, programs, and
activities. Information regarding the provisions of the Americans with Disabilities Act is available from the Administration
office at 651-714-3500. Auxiliary aids for disabled persons are available upon request at least 72 hours in advance of an
event. Please call the ADA Coordinator at 651-714-3500 (TDD 731-5796) to make arrangements.
## 1A
## City of Woodbury, Minnesota
## Office of City Administrator
## Council Workshop Letter 26-37
March 11, 2026
## To:The Honorable Mayor and Members of the City Council
## From:Jeffrey J. Dahl, City Administrator
## Subject:Discussion of Solicitor Permits and Proposed Ordinance Changes
## Summary
Staff will provide an overview of the City’s current solicitor permit process, outlining key operational
challenges and public concerns. Three policy options are presented for Council consideration:
1. Ordinance amendment to prohibit soliciting within the city; with exceptions
2. Ordinance amendment to implement a solicitor permit fee
3. No changes; maintain the existing ordinance and requirements
Guidance from the Council is requested regarding which option is recommended.
## Recommendation
Staff recommends that the City Council provide direction on the above options. Options one or two
are recommended by staff as they may help address the growing administrative and enforcement
burden, resident complaints, and gaps in background checks for out-of-state applicants.
## Governance Mode
1
Fiduciary - Stewardship of tangible assets, oversees operations and ensures efficient and
appropriate use of resources, legal compliance and fiscal accountability.
Generative - Identifying key questions, anticipating future challenges, framing of issues,
development of options. Problem-framing. What to pay attention to, what it means, and what to
do about it. How does it fit with our mission, vision and values?
## Fiscal Implications
Currently, the fiscal implication of allowing solicitation to occur in Woodbury is in the form of
administrative and operational costs. Staff time is required for application intake, background
checks through various agency portals, and production of individualized badges, including supply
costs for printing equipment and materials. Additionally, police officer time is expended responding
1
Items marked “fiduciary” are primarily business-oriented topics; “strategic” items are primarily related to long-
term strategies or goals; and “generative” items are primarily meant to produce new thoughts or ideas.
## Council Workshop Letter 26-37
March 11, 2026
Page 2
to solicitor-related complaints, which totaled 43 calls for service in 2025. These activities represent
an ongoing administrative burden without any offsetting revenue, as permits are currently issued at
no charge. Implementing a permit fee structure could help recover administrative costs and reduce
application volume, while repealing the ordinance would eliminate these costs.
## Policy
Woodbury City Code Chapter 11, Article VI – Peddlers and Solicitors
## Public Process
This is the first public process for this item.
## Background
Under current practice (City Code Chapter 11), the Public Safety Department processes solicitor
applications, performs background checks using our Records Management System (RMS) and the
Minnesota Bureau of Criminal Apprehension (BCA) Criminal History Portal, and then issues permits to
approved applicants. The intent of City Code Chapter 11 is to regulate door-to-door sales and
canvassing activities to protect residents from fraud and nuisance while allowing legitimate
businesses to operate.
The demand for permits has increased in recent years. The City recorded 397 submitted applications
in 2025 (386 in 2024; 195 in 2023;). The process requires administrative support and officer time
to address solicitor-related complaints.
## Identified Concerns
Given the following concerns, staff believe a review of the ordinance is worthwhile.
Resident Complaints/Nuisance: In 2025, the City received approximately 43 police calls for
service related to solicitors (56 in 2024) and additional informal complaints via phone calls
and social channels. Common complaints included aggressive tactics, ignoring ‘No Solicitor’
signs, and lack of permits.
Staff Workload and Associated Cost: Administrative staff dedicate time to process each
solicitor application, which includes the background check process and creating
individualized badges. Additional hours have been spent on permits that applicants never
collect. These tasks represent a notable administrative cost burden, even before accounting
for complex reviews of applications that lead to denials. Additionally, complaint calls related
to solicitors require police officer involvement, adding further resource demands. There are
also supply expenses for producing solicitor badges, such as printer equipment, ink, and
cards.
## Background Check Gaps with Out of State Applicants: Current BCA
portal requirements limit the ability to fully verify comprehensive criminal histories for out-of-
state solicitors. In 2025, 40% of applicants were out-of-state. This limits the City’s ability to
fully vet applicants and reduce the risk of fraud or nuisance.
## Council Workshop Letter 26-37
March 11, 2026
Page 3
## Options for Council Consideration
1. Ordinance Amendment to Prohibit Soliciting Within the City: Consider modifying Woodbury
City Ordinance Chapter 11, Article IV to prohibit soliciting in the City of Woodbury. One nearby
city with a comparable ordinance is Lake Elmo. The ordinance classifies soliciting as a public
nuisance and prohibits it, though it provides exceptions comparable to those outlined in
Woodbury’s Chapter 11.
2. Ordinance Amendment to Implement a Solicitor Permit Fee: Establishing a reasonable
solicitor permit fee would both offset the cost burden and naturally limit the number of
applicants. Many cities around the Twin Cities Metro have implemented solicitor application
fee structures, and these cities have significantly lower applicant numbers (see table below).
## City Fee Structure
Oakdale $375 for a two-year background check; approval
## by City Administrator
North & South St. Paul $100 per company and $75 per applicant
Rosemont $90; application must be notarized
Blaine $600 per applicant plus $35 for background
check
Stillwater $15 for a personal history check
Hudson, WI $100 license fee for a 30-day permit
River Falls, WI $20/month or $200/year per company plus $25
investigation fee and $12 per employee
North Dakota (out of state comparable) $200 per company; cities may
require additional fees
3. Ordinance Remains Unchanged: Due to the concerns outlined in this memo, staff do not
recommend this option.
It should be noted that none of these proposed options would impact the City’s mobile vendor or
peddler ordinances, as mobile vendors and peddlers are defined differently. It is also important to
note that we propose that the options proposed above would still include the
current exemptions under Chapter 11, Article VI:
Exceptions to the definition of a solicitor
a. Any person selling or attempting to sell at wholesale any goods, wares, products,
merchandise, or other personal property to a retail seller of the items being sold by the
wholesaler.
b. Any person who makes initial contacts with other people for the purpose of establishing or
trying to establish a regular customer delivery route for the delivery of perishable food and
dairy products, such as baked goods or milk.
c. Any person making deliveries of perishable food and dairy products to the customers on his
or her established delivery route.
d. Any person making deliveries of newspapers, newsletters, or other similar publications on an
established customer delivery route, when attempting to establish a regular delivery route, or
when publications are delivered to the community at large.
## Council Workshop Letter 26-37
March 11, 2026
Page 4
e. Any child aged 18 and under selling or attempting to sell goods or services when such
child represents their own school, church, or other civic organization to which they belong.
Examples include schools, churches, scouting organizations, parent-teacher organizations,
and local athletic associations.
f.Any person conducting the type of sale commonly known as garage sales, rummage sales,
or estate sales.
g. Any person participating in an organized multi-person bazaar or flea market.
h. Any person conducting an auction as a properly licensed auctioneer.
i.Any officer of the court conducting a court-ordered sale.
Registration exemptions:
a. No registration shall be required for any person to sell or attempt to sell or to take
or attempt to take orders for any product grown, produced, cultivated, or raised on any
farm.
b. No license or registration shall be required of any person going from house to house, door to
door, business to business, street to street, or other type of place-to-place movement for the
primary purpose of exercising that person's state or federal constitutional rights such as the
freedom of speech, press, religion or the like. This exemption may be lost if the person's
exercise of constitutional rights is merely incidental to a commercial activity.
## Written By:Mariah Dunson, Administrative Assistant
## Nicole Pontrelli, Public Safety Manager
## Approved Through:Jason Posel, Public Safety Director/Police Chief
## Attachment:None
## 1B
## City of Woodbury, Minnesota
## Office of City Administrator
## Council Workshop Letter 26-38
March 11, 2026
## To:The Honorable Mayor and Members of the City Council
## From:Jeffrey J. Dahl, City Administrator
Subject:Public Safety Vehicle Showcase: Police Armored Vehicle and Fire Ladder Truck
## Summary
Staff will provide an informational walk through of the Police Division’s armored vehicle and the Fire
Division's ladder truck. Vehicles will be positioned at City Hall the evening of the workshop to allow
Council to see and hear more about features, capabilities, deployment scenarios, and training
considerations.
## Recommendation
Staff recommends council attend the showcase and ask questions.
## Governance Mode
1
Fiduciary - Stewardship of tangible assets, oversees operations and ensures efficient and
appropriate use of resources, legal compliance and fiscal accountability.
## Fiscal Implications
Police Armored Vehicle was funded through the 2024 Capital Improvement Fund, with a budgeted
amount of $205,000. The Fire Ladder Truck was funded over a three-year period (2024-2026)
through the Capital Improvement Fund, with a total budget amount of $2,100,000.
## Policy
Not applicable.
## Public Process
June 28, 2023 Council Meeting; Adoption of the 2024-2028 Capital Improvement Plan
June 12, 2024 Council Meeting; Adoption of the 2025-2029 Capital Improvement Plan
July 30, 2025 Council Meeting; Adoption of the 2026-2030 Capital Improvement Plan
1
Items marked “fiduciary” are primarily business-oriented topics; “strategic” items are primarily related to long-
term strategies or goals; and “generative” items are primarily meant to produce new thoughts or ideas.
## Council Workshop Letter 26-38
March 11, 2026
Page 2
## Background
To support the City’s commitment to delivering safe, efficient, and high-quality public safety services,
the Public Safety Department will utilize both new vehicles as essential resources during operations.
The Police armored suburban will enhance our ability to respond to high‑risk situations safely and
efficiently by providing rapid deployment to incidents where weapons may be present, while also
offering ballistic protection against firearm threats. This vehicle improves the safety of both officers
and community members by enabling protected rescue efforts when an individual requires removal
from a dangerous environment. Additionally, it allows first responders to operate in closer proximity
to locations involving search‑warrants, hostage situations, or barricaded armed subjects, supporting
a more secure and effective tactical response.
The Fire ladder truck is designed with the latest technology and improved operator-friendly functions
that increase efficiency and safety. The ladder truck has a reach of over 100 feet which provides
enhanced EMS and rescue capabilities, elevated fire suppression along with the ability to perform
complex technical rescue operations. As Woodbury continues to grow with numerous multi-level
residential buildings, expansive commercial properties, and multi-unit housing developments the
demand for reliable elevated suppression and rescue operations remains significant. This apparatus
ensures we are properly equipped to meet those demands and safeguard our community effectively.
## Written By:
## Approved By:
## Attachments:
## Jason Posel, Public Safety Director/Police Chief
## Jeffrey J. Dahl, City Administrator
## None
This story was created by artificial intelligence (a large language model) based on the proceedings captured in the video below.
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