[0:00] [Music] [0:02] I was a consumer a lot of my life like [0:04] I'm 50 years old and probably the first [0:06] half of my life it was all about me and [0:09] there was this kind of shift in my life [0:11] that it's not all about what you can [0:13] consume it's about how you're going to [0:15] live in this world and how you're going [0:16] to interact in this world and for me [0:18] every day as we started to do it a [0:20] little bit more it just changes you when [0:22] you see things in this world you can't [0:25] unsee them and you're just going to [0:26] react differently when you put other [0:28] people in front of yourself [0:30] hope is really about bringing families [0:33] together starting conversations having [0:35] these over-the-top kind of Pancakes and [0:38] coffees and drinks we call our our [0:40] breakfast the Disneyland of breakfast to [0:43] us when families come together over a [0:45] meal it's the best thing in the world so [0:47] we really wanted to have breakfast items [0:50] that would make you talk and create [0:53] conversation I think people come here [0:55] because when you walk in a hope it just [0:57] feels different there's not a lot of [0:58] restaurants that ask you to share your [1:00] hopes and prayers and dreams you see [1:02] lots of inspirational signs that say [1:04] believe every painting in our restaurant [1:06] tells a story of somebody that's done [1:09] something amazing in the world and I [1:10] think guests and consumers now choose [1:13] where they're going to dine and they [1:15] choose where they're going to spend [1:16] their money and I think they want to [1:18] make sure that restaurants are in [1:19] alignment with their core values and [1:22] it's really the most important thing [1:23] that we [1:24] do so hope and prayer cards we just [1:26] invite everybody they're on every table [1:28] it just says we don't care what you [1:30] believe we believe in you if you read [1:32] some of them it's I want a unicorn and [1:35] you'll see others that talk about [1:36] tragedy maybe you don't have an outlet [1:38] at home but people will share just [1:41] lifechanging things with us and it gives [1:43] us as a family opportunity to pray over [1:46] these cards it's really how we connect [1:49] with our community when they share with [1:51] us we like to use those and go out and [1:53] change the [1:54] community it kind of speaks to everyone [1:56] and that's I think that's the goal with [1:59] they being so much Community orientation [2:01] here so it's just inviting I think one [2:04] of the biggest things that we have loved [2:05] about it is even the whole prayer cards [2:08] because it's a great way to just write [2:10] out some of the feelings that you have [2:12] knowing that there's an opportunity for [2:13] people you'll never meet to pray for [2:15] them and so that's been a cool part of [2:16] the mission some people are more [2:18] fortunate than others and I feel like [2:20] it's as a society it's always good to [2:23] give back to those that don't have much [2:25] you helping others like not directly but [2:28] like indirectly at the same time [2:30] [Music] [2:33] since [2:34] 2019 we've fed over 500,000 people free [2:38] of charge every week still face to face [2:40] picks up Meals twice a week for homeless [2:42] youth it's how we reach out to our [2:44] community people will share things like [2:47] that they have needs for meals or that [2:49] they have financial needs and being a [2:51] business where we can help with those [2:53] needs means everything so a percentage [2:55] of our sales it just really depends on [2:57] the need we've closed our restaurants [2:59] and use them 100% as Community Kitchens [3:02] there are days when it calls for 100% of [3:04] our sales then there are just our [3:06] ongoing giving so the percentage varies [3:09] depending on what's going on in the [3:12] world so about a week before the [3:15] government shut down schools had started [3:17] shutting down so we posted a thing that [3:19] said any family in need please come to [3:21] Hope and get a free meal I think over [3:24] the weekend we had over 10,000 requests [3:26] so I had to sit with my wife and our [3:28] staff and say we're going to close our [3:30] restaurant and turn into a Community [3:32] Kitchen we can't possibly operate and we [3:34] were feeding anywhere from 5 to 10,000 [3:37] people every single day and we did that [3:39] all throughout Co I had a son that was [3:42] in his senior year of high school heard [3:44] all of his friends talking about no prom [3:47] no graduation so we did a drive-thru [3:49] prom and we had hundreds and hundreds of [3:51] kids a lot of them had to socially [3:54] distance so their dates that they hadn't [3:56] seen in months pulled up in their family [3:59] car got out with their masks on was all [4:02] outside was heartbreaking but it was [4:04] really great so many of these kids got [4:06] to have a prom that would have never had [4:07] a [4:11] prom the world is a really really [4:13] difficult place and we really want our [4:15] restaurants to interact differently in [4:17] how this world is and with addiction and [4:20] with recovery the hospitality industry [4:23] is notorious for drugs addiction mental [4:26] health we have so many people that are [4:28] in recovery and battling addiction and [4:31] we really want to react differently in [4:33] this world and make our restaurants a [4:35] place where people can come work and [4:38] have that safe great work [4:40] environment come in check all the stress [4:43] and all the madness of Life check it at [4:45] the door come in here and just turn your [4:48] brain off for an hour and come in and [4:50] enjoy