Metropolitan Council City Council — Transcript

Wednesday, June 3, 2026

Story

Transit agency updates bus routes, committee tackles accessibility gaps

Better Bus Routes Program Update (Metro Transit)

Bus Stop Accessibility and ADA Compliance

Interaction of Bike Lanes and Bus Stops

Light Rail Line Accessibility Updates

Accessible Pedestrian Signal Technology Discussion

Concerns Regarding Metro Mobility and Premium Same Day Service

Transportation Accessibility Advisory Committee (TAAC) Vacancies

Votes (5)

Better Bus Routes Program Update

No formal action taken.

Mike Mecklenburg and Michaela Ahearn from Metro Transit provided a five-year update on the Better Bus Routes program. Initiated in 2018, the program aims to improve the speed and reliability of local bus service by implementing 'right-sized' BRT ideas for quicker, low-cost changes. Key improvements include stop consolidation to about a quarter-mile spacing, ADA accessibility enhancements (5x8ft concrete pads, slope requirements, shelter reviews), and optimizing bus stop zones by coordinating with cities/counties on parking restrictions. Route simplification is also a focus to reduce variability and improve connections. The presentation detailed the program's evolution, project selection process, and outreach efforts, noting how public feedback influences plan adjustments. Specific examples included the successful simplification of Route 7 (resulting in 16% ridership increase and 15-20% reduced running time) and upcoming changes for Routes 14 and 74, which include branch simplification, rerouting to better serve destinations (e.g., Richfield retail), and planned frequency improvements. A new Route 48 was introduced to take over some Route 14 branches and a new Route 215 for Route 74, ensuring continued coverage.

Green and Blue Line Extension Accessibility Updates

No formal action taken.

Ken Rogers provided an update on a recent field trip to the Green Line extension, where committee members donned safety gear to tour construction zones. The focus was on reviewing updated ADA accessibility features at platforms, particularly for non-traditional stops. A notable part of the exercise involved sighted participants using blindfolds to experience unusual entrances and new tactile walking surface indicators, which facilitated a productive discussion. Ken expressed satisfaction that his previous advocacy for accessibility was being thoughtfully implemented by planners, leading to safer and more intuitive access on both the Green and upcoming Blue Line extensions. David Fenley emphasized the value of such site visits for gaining real-time, on-the-ground insights for practical improvements.

Accessible Pedestrian Signal Technology Discussion

No formal action taken, suggestion for future committee position.

Ken Rogers educated the committee on critical distinctions between rapid tick flashing yellow pedestrian lights and hybrid beacon red flashing lights. He explained that flashing yellow lights are merely cautionary and do not mandate vehicles to stop, offering no accessible feedback (vibrotactile or auditory) for blind or deaf-blind pedestrians, rendering them 'useless' to him. In contrast, hybrid beacons (red flashing) require cars to stop and provide essential accessible feedback, including vibrotactile confirmation of engagement and verbal identification of the flashing red lights. Ken strongly advocated for the adoption of hybrid beacons due to their superior safety and accessibility features. David Fenley suggested that the committee might consider taking an official position on this issue.

Concerns Regarding Metro Mobility and Premium Same Day Service

No formal action taken, request for future discussion.

Sam and Ken Rogers raised significant concerns about the new same-day premium cab contract. Sam reported issues such as dog refusals and the inability to book Metro Mobility rides on certain days, specifically citing experiences where Transportation Plus informed callers that they could not provide any Metro Mobility rides for the entire day. Ken elaborated, suggesting this issue stems from Transportation Plus's inability to provide wheelchair-accessible vehicles, leading to a policy where if they cannot serve wheelchair users, they cannot serve any Metro Mobility riders. Ken criticized this policy for potentially creating conflict among different groups of disabled riders and urged for alternative solutions that ensure equitable service for all. David Fenley acknowledged that wheelchair accessibility was a high priority in provider selection and confirmed that Userve and Carepool utilize their own fleets. Sam also mentioned issues with Userve's phone responsiveness. The Chair suggested this warrants a future agenda item or an offline discussion, requesting Sam's inclusion in any further talks.

Transportation Accessibility Advisory Committee (TAAC) Vacancies

No formal action taken, call for member nominations.

David Fenley, the committee chair, informed members about several current and upcoming open positions on the Transportation Accessibility Advisory Committee (TAAC). He attributed the committee's recent struggle to achieve a quorum, particularly during summer, partly to these vacancies. The Chair requested that current committee members reach out to himself or Kevin Petrie with suggestions for potential new members. The aim is to proactively fill these spots and introduce fresh perspectives to the committee, ensuring its continued functionality and representation.

Notable Quotes (9)

So, it was initiated in 2018 with a goal of improving the speed and reliability of local bus service... The goal here is to take some of the ideas that BRT does and right-size them for this smaller program. So, and we'll talk about some of those things, but the idea is we're making uh quicker, low-cost changes that can still have a meaningful improvement on the rider experience.

Mike Mecklenburg, Metro Transit Program Manager [17:53]
Better Bus Routes Program Update

To be ADA compliant, there are pretty clear um criteria for that. So, you need to have a 5 by 8-ft landing pad. It needs to be a smooth hard surface like concrete or pavers. And then it needs to meet a certain minimum slope requirements, right? So, that's like the legal definition of accessibility.

Mike Mecklenburg, Metro Transit Program Manager [24:34]
Better Bus Routes Program Update

And we were working with the city of Richfield. We're we're actually going to install a pedestrian walkway because there is no accessible walkway across Richfield Parkway right now. So, we're putting stops in and then we want to make sure can people cross the road. So, we're going to make sure that that happens.

Michaela Ahearn, Metro Transit Senior Service Analyst [44:31]
Better Bus Routes Program Update

And um some of those designs were implemented into the Green Line uh extension. So, we went to look at that. We uh went actually we had to don safety vests and hard hats and we went uh in the locked gated area of construction zone for some of the actual platforms on the Green Line to review some of the updated ADA accessibility features that are being implemented and rolled out on the Green Line extension that will also follow through on the Blue Line extension.

Ken Rogers, District D [50:11]
Green and Blue Line Extension Accessibility Updates

And good for me to see that all of the harping and and comments I've made about accessibility are not going on deaf ears. They're they're being implemented by the planners in a very thoughtful and intriguing way.

Ken Rogers, District D [51:46]
Green and Blue Line Extension Accessibility Updates

A hybrid beacon is different from the yellow flashing. They're red flashing. And when these have an accessible pedestrian signal, they do have vibrotactile feedback, so one knows when it's been pushed and engaged, and they do have a verbal feedback that identifies the lights are flashing red... at least you know that the red lights are flashing, and that red light means cars must stop.

Ken Rogers, District D [56:15]
Accessible Pedestrian Signal Technology Discussion

So, just the statistics things that I'm hearing are um some a little bit higher of um dog refusal again. Um also, the biggest complaint that I've heard is that people will call at 11:00 a.m. and they'll say they can't make any more MetroMobility rides that day. Not that they can't make any more rides, they can't make any more MetroMobility rides.

Sam [59:17]
Concerns Regarding Metro Mobility and Premium Same Day Service

But what I heard about those particular we're not giving any more MetroMobility rides today uh stems from the inability for premium same day to provide wheelchair uh rides because of an inaccessible vehicles or an inability to provide an accessible vehicle for a needed ride... to shut off all rides doesn't seem to be the most appropriate response to have.

Ken Rogers, District D [1:00:23]
Concerns Regarding Metro Mobility and Premium Same Day Service

So, we do have a few open slots on uh the this committee, the Transportation Accessibility Advisory Committee, and we will be having some more open up. I think that is what is playing into uh uh our lack of quorum... I'm going to spend probably the next week or two trying to get uh the the vacant spots filled. Um I will say to folks who are committee members and have thoughts uh on people who maybe should or would like to be on this committee uh to reach out to myself and or Kevin so we can kind of just jump start this process so we can get some get some fresh some fresh faces here.

David Fenley, chair [1:05:07]
Transportation Accessibility Advisory Committee (TAAC) Vacancies

Ordinances & Resolutions (2)

bus stop design guideGuidance Document

A guide created by Metro Transit's facilities team to provide guidance for cities and counties on bus stop zone design and guidelines.

Network NowFramework of Changes

A framework of transit changes passed by the Council in early March 2025, which Better Bus Routes projects (like Route 14 and 74) now incorporate.

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Metropolitan Council City Council - Metropolitan Council Recorder